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Teams who built their
External Knowledge Base with Document360

Real External Knowledge Base projects - what these teams documented, what changed for their customers, and the numbers that came with it.

Panaya hosts internal knowledge base for sales team with Document360

Yoni Hubermann

Director of Customer Education

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Abrigo made peer review of documentation easier with Document360

Ben Anderson

Senior Technical Writer

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Sophi improves customer success with documentation

Vijayakumar J

Manager of Product Management

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Prerender support tickets reduced by 30%

Raquel Heyman

Customer Experience Consultant

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Cosmos customers have stopped contacting for how to questions

Greg

Senior Software Engineer

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Mobileforce documentation authoring by non technical staff

T K Lakshman

Chief Technology Officer

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Arlington/Roe user documentation for policy management software

Jarren Keck

Software Systems Specialist

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Comgate hosts user guides for customer self service to set up the payment gateways

Michal Petrák

Communications and PR Manager

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Network Ninja integrated KB assistant to improve customer experience

Alison Bovaird

Trainer and Documentation Specialist

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Artegic provides quality support for partners and users with Document360 knowledge base

Jorg Sayn

Chief Technical Officer

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