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Looking for an Enterprise grade knowledge base tool?

Create, retain and share knowledge easily across your large organization.

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Enterprise Knowledge Base Tool
  • How-to videos, tutorials & guides
  • World class support
  • Serious about security & privacy

Trusted by global brands

  • McDonald's
  • vmware
  • Virgin Red
  • Access
  • Ticketmaster
  • Daikin
  • BVB
  • NHS
  • Landing.ai
  • Insider
  • Whatfix
  • Payoneer
  • Cascade
  • Panaya

Work Management

Tailored for Enterprise Needs

A knowledge repository tailored for your internal employees and your customers.

Contributor Dashboard

A centralized interface for contributors which helps in efficiently managing and monitoring their contributions.

Contributor Dashboard
Reports & Analytics
Reports & Analytics

Our powerful analytics tools that allow you to track usage, measure engagement and gain insights into how your knowledge base is being used.

Integrations

Document360 works hand in hand with your existing help desk, analytics, commenting, chat and translation products both ways.

Integrations

Teams

Collaborate Together

Team up with your colleagues to collaboratively produce documentation.

Review & Approval workflows

Design and automate documentation workflow process. Empower content producers to produce high-quality content that exceeds customer expectations.

Review & Approval workflows
Discussions

Collaborate with authors in your team to write or review published and draft articles.

Discussions
Collaboration
Collaboration

Collaboration across multiple teams in your organization is now seamless. You can invite team members to contribute, provide feedback and suggest edits.

User Controls

Manage user access to keep you documentation secure.

Roles with custom access control

Grant roles to users based on the project requirements. Provide specific roles with specific access like admin, editors and readers.

Roles with custom access control
Audit logs

Audit logs provide a historical record of user actions, changes, and interactions, which can be important for security, compliance and accountability purposes.

Audit logs
IP Restrictions
IP Restrictions

Allow users only from a defined IP range to access your documentation.This helps companies which want to limit access to their documentation for better security.

Security & Compliance

Enterprise–grade security & reliability

Protect your sensitive information with Document360’s robust security measures.

GDPR

GDPR

We are GDPR compliant and have implemented strict security measures to protect your data.

SOC2

SOC2

The SOC2 certification is a testament to our commitment towards your data security and privacy.

Data Protection

Data Protection

We adhere to stringent data security practices to keep you safe from any cybersecurity threats.

Integrations

Stay seamlessly connected with today’s business tools

Integration helps to bring external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

Learn more about integrations
  • Freshdesk
  • zendesk
  • intercom
  • drift
  • slack
  • Microsoft-teams
  • chrome
  • zapier
  • integrately
  • make
  • Crowdin
  • salesforce
  • Google-Analytics
  • Google-Tag-Manager
  • Hotjar
  • Amplitude
  • Mixpanel
  • Segment
  • fullstory
  • Heap
  • LiveChat
  • Crisp
  • Gorgias
  • Olark
  • FreshChat
  • Freshmarketer
  • Google-Optimize
  • VWO
  • Zoho-page-sense
  • Commento
  • Disqus

Support

Get world-class onboarding, setup, & support from the experts.

Document360 provides exceptional customer support. Our dedicated team of experts is available 24/7 to help you with onboarding, training and ongoing support.

#1 rated knowledge base software among leading platforms

  • Capterra
  • G2
  • GetApp
  • Software Advise
Overall Ratings