Looking for an Enterprise grade knowledge base tool?
Create, retain and share knowledge easily across your large organization.
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- How-to videos, tutorials & guides
- World class support
- Serious about security & privacy
Trusted by global brands
Work Management
Tailored for Enterprise Needs
A knowledge repository tailored for your internal employees and your customers.
Contributor Dashboard
A centralized interface for contributors which helps in efficiently managing and monitoring their contributions.
Reports & Analytics
Our powerful analytics tools that allow you to track usage, measure engagement and gain insights into how your knowledge base is being used.
Integrations
Document360 works hand in hand with your existing help desk, analytics, commenting, chat and translation products both ways.
Teams
Collaborate Together
Team up with your colleagues to collaboratively produce documentation.
Review & Approval workflows
Design and automate documentation workflow process. Empower content producers to produce high-quality content that exceeds customer expectations.
Discussions
Collaborate with authors in your team to write or review published and draft articles.
Collaboration
Collaboration across multiple teams in your organization is now seamless. You can invite team members to contribute, provide feedback and suggest edits.
User Controls
Manage user access to keep you documentation secure.
Roles with custom access control
Grant roles to users based on the project requirements. Provide specific roles with specific access like admin, editors and readers.
Audit logs
Audit logs provide a historical record of user actions, changes, and interactions, which can be important for security, compliance and accountability purposes.
IP Restrictions
Allow users only from a defined IP range to access your documentation.This helps companies which want to limit access to their documentation for better security.
Security & Compliance
Enterprise–grade security & reliability
Protect your sensitive information with Document360’s robust security measures.
GDPR
We are GDPR compliant and have implemented strict security measures to protect your data.
SOC2
The SOC2 certification is a testament to our commitment towards your data security and privacy.
Data Protection
We adhere to stringent data security practices to keep you safe from any cybersecurity threats.
Integrations
Stay seamlessly connected with today’s business tools
Integration helps to bring external systems like analytics, chat, commenting, and CRO tools into your knowledge base.
Learn more about integrations
Support
Get world-class onboarding, setup, & support from the experts.
Document360 provides exceptional customer support. Our dedicated team of experts is available 24/7 to help you with onboarding, training and ongoing support.
#1 rated for knowledge base software among leading platforms
