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API Support

Transform your knowledge base into an intelligent, connected platform. Enable full programmatic access – integrating, automating, and extending content workflows at scale.

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API Support
Trusted by thousands of businesses across 150+ countries

Connect with your tools

  • Integrate Document360 with CRMs, support systems, or product portals to deliver knowledge right where it’s needed.
  • Automate repetitive tasks, from syncing updates to pushing knowledge into customer-facing tools.
  • Create a connected ecosystem where support, product, and content teams always stay in sync.
Connect with your tools

Full CRUD access

  • Get: Pull article, user, or reader-level insights to power dashboards and analytics.
  • Post: Add readers, contributors, or articles from external systems to your knowledge base.
  • Put: Update articles or user data in real time without switching platforms.
  • Delete: Safely remove outdated data or articles while maintaining compliance and accuracy.
Full CRUD access

From siloed knowledge to connected workflows

Without Document360

  • Content is locked within knowledge base, requiring manual copy-paste.
  • Updating articles across systems requires time-consuming manual effort.
  • Analytics about readers and content performance stay hidden in silos.
  • Custom integrations require heavy IT involvement and long timelines.

With Document360

  • APIs deliver knowledge directly into CRMs and support desks.
  • Real-time sync ensures updates are instantly reflected in connected tools.
  • APIs expose detailed insights for informed decisions.
  • Plug-and-play APIs let teams build integrations with minimal effort.
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Drive strategic outcomes across your organization

 
Technical Writers

Focus on content, not distribution. APIs handle syncing knowledge across platforms so your articles reach the right audience instantly.

 
Product Managers

Embed product-specific documentation directly into your app or portal, improving adoption rates.

 
Developers

Build custom integrations using Document360’s APIs to create experiences unique to your business needs.

 
Operations Teams

Automate compliance and audit workflows by pulling structured data from the knowledge base into governance systems.

Real rating, from real users

Rating 4.7

>3000 reviews