Start Free Trial Book a Demo
Webinar on API Design and Testing - 23 October 2024 | 02:30 PM UTC - Register Now!

User Manual

Users frustrated with hard to navigate user manuals?

Switch to Document360

Empower users to get the most out of your product, service, or application with comprehensive, easy-to-navigate user manuals. Reduce friction and boost satisfaction with easy to search user manuals.

User Manual

Chosen by industry leaders worldwide

  • Getac
  • Technexion
  • silae
  • torch
  • cubicfarms
  • Nucor
  • Technexion

Take a quick tour

Why user manuals matter

40%

of customers abandon a product due to poor documentation quality.

Forrester
14%

of customer service issues are fully resolved in self-service.

Gartner
7%

of individuals were able to complete tasks better when provided instructions digitally.

Techsmith

Do it all with Document360

Software user guides

Help your users easily navigate and troubleshoot any software issue with detailed user guides, instruction guides, and glossaries to save time and avoid the hassle of contacting support.

Get started
Software user guides

Product manuals

With detailed manuals, guide your users seamlessly through setting up, operating, and maintaining your product. With all the essential information in place, ensure your users can confidently and safely get the most out of your product.

Get started
Product manuals

Multi-format manuals

Easily convert your current manuals from Word or PDF files to online manuals. Additionally, you have the option to convert your online manuals to PDFs, guaranteeing accessibility in various formats.

Get started
Multi-format manuals

What makes
Document360 different

Help your users find what they need in seconds

With our advanced AI search functionality, your users can locate specific information quickly, find precise answers effortlessly, and ensure swift navigation through extensive content without frustration.

Help your users find what they need in seconds

Streamline manual tasks with effective workflows

With workflow, you can simplify the way you create and update user manuals. Manage tasks, set deadlines, and assign responsibilities to ensure that every step of the manual creation process is efficient and organized.

Streamline manual creation with effective workflows

Category manager

Develop clear, hierarchical structures for various product types to ensure intuitive navigation and improved searchability. Easily update and customize content to boost user experience, making your documentation both impactful and efficient.

Categorization

Break language barriers with seamless localization

Our automatic translation with human touch makes it easy for you to translate manuals into different languages for global reach.

Break language barriers with seamless localization

Seamlessly convert manuals for offline use

Provide your users with the flexibility to access your user manuals offline with the Export to PDF feature. This functionality allows you to convert your comprehensive online manuals into easily accessible PDF documents, perfect for printing and shipping.

Seamlessly convert manuals for offline use

Read what users love about Document360

Prerender
prerender

Document360 has helped us empower customers to find the knowledge they need, instead of gatekeeping it. It is a game changer. Once we upload an article regarding a specific issue, we see support tickets regarding that issue decreasing by 20%-30%.

Raquel Heyman | Customer Experience Consultant, Prerender

SysAid
sysaid

Compared to previous tools, SysAid is reaping lots of productivity gains as Document360 enables them to publish knowledge base articles faster. Document360’s robust analytics help SysAid swiftly respond to customer feedback, aligning with our customer-centric values.

Rachel | Product Manager, SysAid

Comgate
comgate

Earlier customer calls would run longer because even the basics had to be explained to them and we often had to wait online till they tried our solution and it worked. Document360 has helped ease the load on our customer support team because customers are now enabled to handle issues themselves.

Michal Petrák | Communications and PR Manager, Comgate

Top choice on G2, Capterra, and beyond…

  • G2 Leader
  • G2 Leader
  • Software Reviews
  • Source Forge
  • Software World
  • Software Suggest
  • Software Reviews
One platform, to solve all your knowledge base challenges

Ready to create
your user manuals?