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Eddy AI · AI Writing Agent

Turn video recordings into readable documentation

Upload a feature demo or any other video. Eddy AI transcribes, extracts insights, inserts screenshots, embeds media, and optimizes for SEO.

Trusted by thousands of businesses across 150+ countries

From upload to published article, in three steps

Upload your video

Drop in a feature demo, product walkthrough, meeting recording, or training session of up to 30 minutes. Audio files & transcripts work too.

Eddy AI does the work

Eddy transcribes the recording, extracts the key steps, embeds media, and structures everything into a how-to article.

Review and publish

Preview the draft, refine tone or length with Eddy’s in-editor tools & publish with the SEO title/meta description already in place

What Eddy AI does with every video

Every capability below runs automatically the moment you upload. No extra tools, no switching tabs.

Accurate transcription

Turn speech into clear, readable content

Speech becomes clean, readable prose, not a raw transcript. Filler words go; the substance stays.

Accurate transcription

Insight extraction

The key steps, found and ordered

Eddy identifies the key steps, actions, and decisions in the recording and organizes them into a logical article flow.

Insight extraction

Automatic screenshots

Demos become visual how-tos

Screens are captured from the clicks in your video and inserted at the matching step, turning demos into visual how-to guides.

Automatic screenshots

SEO optimization

Discoverable from day one

Titles, tags, and meta descriptions are generated with every article, making content findable by search engines and AI assistants.

SEO optimization

Style guides & templates

On brand, in every draft

Your organization’s style guide and article templates are applied during generation, so every draft matches your tone, structure, and branding.

SEO optimization

Turn any video recording into usable documentation

[01] Feature release notes

Feature release notes

Turn the sprint demo into release documentation the same day the feature ships.

Sprint demo → release doc
[02] Onboarding guides

Onboarding guides

Convert training sessions into step-by-step guides that new hires and customers can follow.

Training session → step-by-step guide
[03] Support knowledge base

Support knowledge base

Document troubleshooting walkthroughs, so customers self-serve instead of filing tickets.

Walkthrough → self-serve article
[04] Internal processes

Internal processes

Capture tribal knowledge from meeting recordings before it walks out the door.

Meeting recording → process doc

Built for teams that already recordeverything.

If your team records demos, calls, trainings, or walkthroughs, the knowledge already exists. Eddy AI turns it into searchable & reusable documentation.

The technical writer’s outcome

Every demo becomes a first draft

Upload your walkthrough video. Eddy AI returns a structured draft with screenshots in place, so you edit, not start from scratch.

Faster first drafts Screenshots placed for you Style guide applied
Technical writers
The product team’s outcome

Release notes ship with the feature

Turn the sprint demo into release documentation on the same day the feature ships. No handover delay, and no separate write-up.

Same-day release docs Sprint demo as the source SEO title and tags included
Product teams
The customer success outcome

Onboarding sessions become guides

Convert a live onboarding call into a step-by-step guide that customers can follow later, without a second session.

Repeatable onboarding Step-by-step output Customer-ready language
Customer success teams
The support team’s outcome

Troubleshooting walkthroughs deflect tickets

Record the fix once. Eddy AI turns it into a support article, so customers self-serve instead of filing the same ticket again.

Fewer repeat tickets Answers in the knowledge base Screenshots at each step
Support teams
The L&D team’s outcome

Training videos become reusable knowledge

Transform employee and customer training recordings into searchable articles that new hires can read at their own pace.

Searchable training 20+ languages Audio and transcripts accepted
L&D teams
The engineering outcome

Tribal knowledge stops walking out

Capture the decisions and processes inside meeting recordings before the people who made them move on.

Decisions captured Process docs from meetings No manual note-taking
Engineering teams

What can you turn
into documentation?

Product demos

Turn feature walkthroughs into product documentation.

Screen recordings

Convert software walkthroughs into step-by-step guides.

Training videos

Transform employee or customer training into reusable knowledge.

Onboarding recordings

Turn onboarding sessions into repeatable documentation.

Support recordings

Convert recurring troubleshooting explanations into support articles.

Meeting recordings

Extract decisions, processes, and action-oriented knowledge.

FAQ

You have questions.
The recording has answers

How does Document360 turn a video into documentation?

Upload a video in the Document360 portal and Eddy AI, the built-in AI writing agent, transcribes the audio, extracts the key steps and insights, captures screenshots from on-screen actions, embeds the media, and generates a structured article draft with an SEO title, tags, and meta description. You review, refine, and publish.

What video length is supported?

Videos up to 10 minutes are supported when generating articles with screenshots. For articles without screenshots, videos up to 30 minutes are supported. Longer recordings can be uploaded as audio or transcript files.

How are the screenshots chosen?

Eddy AI detects the clicks and on-screen actions in your video and captures the corresponding frames, placing each screenshot at the matching step in the generated how-to article.

Will the generated articles match our brand voice?

Yes. Eddy AI applies your style guides and article templates during generation, enforcing your tone, structure, formatting rules, and SEO conventions. You can set a default style guide that applies to every AI-generated article.

What other inputs can Eddy AI work from?

Besides video, Eddy AI generates articles from audio files, text transcripts, plain prompts, and your existing knowledge base content, in more than 20 languages.

Eddy, the Document360 AI assistant

From release demo to help article

Upload a video and watch Eddy AI turn it into publish-ready documentation, screenshots, SEO, and all.

Document360 AI