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Visual Documentation
Turn text into Visual experiences
Turn complex technical concepts into visual Mermaid diagrams, created and managed natively within your documentation.
Trusted by thousands of businesses across 150+ countries
Create every type of technical diagram
Build and maintain a wide range of diagrams directly within your documentation using Mermaid syntax.
Flowcharts
Sequence diagrams
ER diagrams
User journeys
Decision trees
System architecture
CI/CD pipelines
Product workflows
Organizational charts
Create mermaid diagrams natively
Create lightweight, editable diagrams directly within your editor that evolve seamlessly with your product and processes.
Diagram-as-Code workflow
- Create diagrams using simple Mermaid syntax with a live preview.
- Update diagrams instantly without recreating images.
- Keep visuals version-friendly and easy to maintain.
Native editing experience
- Get started quickly with 23 ready-to-use templates or build from a blank canvas.
- Write Mermaid syntax in a split-pane editor with a live preview.
- Export diagrams as SVG or PNG for external use.
Built for technical documentation
- Create diagrams for software architecture, engineering workflows, and process flows.
- Visualize complex concepts with clear, sequential diagrams that are easy to create.
- Keep technical documentation visually consistent and accessible across teams.
Ideal for Enterprise Use Cases
- Create architecture, network, and process diagrams to visualize complex processes.
- Document software architecture and engineering workflows with maintainable diagram-as-code visualizations.
- Keep technical diagrams embedded alongside your documentation for a centralized and consistent knowledge base.
Why teams prefer Mermaid diagrams
Without Mermaid diagrams
- Create diagrams in external tools.
- Upload static images manually.
- Re-export images for every update.
- Difficult to version and maintain.
With Mermaid diagrams
- Create diagrams directly in the editor.
- Write diagrams using simple text syntax.
- Update diagrams instantly.
- Source-controlled and easy to manage.
Built for modern self-service experiences
Documentation today requires more than text and static images. Users understand faster when they can see, interact, and follow along.
The world’s top companies
trust Document360
Document360 has helped us empower customers to find the knowledge they need, instead of gatekeeping it. It is a game changer. Once we upload an article regarding a specific issue, we see support tickets regarding that issue decreasing by 20%-30%.
Raquel Heyman
Customer Experience Consultant, Prerender
Document360 gives you a well-rounded view of what’s happening with all facets of your content.
Thibaut de robien
CEO at Fastmag
Compared to previous tools, SysAid is reaping lots of productivity gains as Document360 enables them to publish knowledge base articles faster. Document360’s robust analytics help SysAid swiftly respond to customer feedback, aligning with our customer-centric values.
Rachel
Product Manager, SysAid
Earlier customer calls would run longer because even the basics had to be explained to them and we often had to wait online till they tried our solution and it worked. Document360 has helped ease the load on our customer support team because customers are now enabled to handle issues themselves.
Michal Petrák
Communications and PR Manager, Comgate
