Everything you need to build the perfect self-service knowledge base.
Create and manage knowledge-base articles with powerful out-of-the-box documentation features.
Create & manage separate documentation for different product packages to appeal to different buyer segments.
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Collaborate with authors in your team to write or review published and draft articles.
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Fast and robust search capability to get a list of suggested articles based on your search query.
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Get a bird’s eye view of the differences between the two article versions in Markdown and Rendered format.
Learn moreEmpower admins with tools and collateral to roll out features and product changes.
Visual cues to let users know if the article has been published, needs review, or is in the draft state.
Learn moreDefine the article SEO settings with page title, description, slug, tags, and custom feature image.
Learn morePerform actions such as publish, hide, show, delete, move multiple articles, and much more in a few clicks.
Learn moreAbility to add, modify and delete tags at scale. Utilise tags to perform bulk operations.
Learn moreDesign and manage your documentation workflow process. Roles and due dates can be assigned at each step.
Learn moreImport Word document and split its content into single or multiple articles based on your requirements.
Learn moreCreate and apply article templates for consistent structure, styles, format, and design.
Learn moreExport knowledge base contents as PDF format with customizable design and layout.
Learn moreEasily create and maintain a structure for your documentation effectively.
Designed with handpicked features that will shift your writers’ focus more on content than on formatting.
Familiar with Markdown? Compose your documentation using Markdown keyboard shortcuts and get things done quicker.
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Share code snippets with your readers in a distinct code-friendly visual formatting view.
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Alert your readers with callouts to highlight important tips, warnings, errors, and information.
Upload as many screenshots into your documentation. Embed videos from third-party platforms like YouTube, Vimeo, and Wistia.
An editor more suited for articles with more images, and video content with extra formatting.
Learn moreCreate internal links to articles within your knowledge base or to content available on the internet.
Learn moreAdd tables to your knowledge base articles. Create table rows and columns using the Markdown editor.
Get a clutter-free, full-screen view of the editor area. Helpful for content writers to focus on their writing.
Add ordered and/or unordered lists to your articles to explain a sequence or important points.
Worried about losing content while creating it? Don’t panic. Your content is safe and automatically saved.
Get a real-time inline adjacent preview of the content as you type in the Markdown editor.
Help users understand your documentation better with attachments at the end of the article.
Learn moreGive your knowledge base the perfect look and appeal that is more in line with your brand identity.
The information architecture can be structured and lead users to the right category or topic.
Grant roles to users based on the project requirements. Provide specific roles with specific access like admin, editors, and readers.
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Protect your documentation to make it visible to only internal users/team members. Only authorized users will have access to the documentation.
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Host your documentation website in same domain as your company name.
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Stop worrying about deleted articles or missing content. Take advantage of automatic scheduled backups and/or manual backups.
Learn moreExport your articles in a single click and import them into the new project.
Learn moreIdentity protection and authentication are made easy with Single Sign-On using IDP like Okta, Azure AD, and Auth0
Learn moreGet your readers’ consent in the form of cookie bars or pop-ups before you collect, store, and use their data
Learn moreUnderstand end-user engagement in your knowledge base with valuable insights base and take data-backed decisions.
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