Everything you need to build the perfect self-service knowledge base.
Create and manage knowledge base articles with powerful out-of-the-box documentation features.
Create & manage separate documentations for different product packages to appeal to different buyer segments.Learn more
Collaborate with authors in your team to write or review published and draft articles.Learn more
Fast and robust search capability to get a list of suggested articles based on your search query.Learn more
Get a bird’s eye view of the differences between two article versions in Markdown and Rendered format.Learn more
Get a detailed trail of team account activity in the knowledge base portal.Learn more
Empower admins with tools and collateral to roll out features and product changes.
Visual cues to let users know if the article has been published, needs review, or is in the draft state.Learn more
Define the article SEO settings with page title, description, slug, tags, and custom feature image.Learn more
Perform actions such as publish, hide, show, delete, move multiple articles and much more in few clicks.Learn more
Ability to add, modify and delete tags at scale. Utilise tags to perform bulk operations.Learn more
Design and manage your documentation workflow process. Roles and due dates can be assigned at each step.Learn more
Import word document and split its content into single or multiple articles based on your requirements.Learn more
Create and apply article templates for consistent structure, styles, format and design.Learn more
Export knowledge base contents as PDF format with customizable design and layout.Learn more
Easily create and maintain a structure for your documentation effectively.
Designed with handpicked features that will shift your writers’ focus more on content than on formatting.
Familiar with Markdown? Compose your documentation using Markdown keyboard shortcuts and get things done quicker.Learn more
Share code snippets with your readers in a distinct code friendly visual formatting view.Learn more
Alert your readers with callouts to highlight important tips, warnings, errors, and information.
Upload as many screenshots into your documentation. Embed videos from third-party platforms like YouTube, Vimeo, Wistia.
An editor more suited for article with more image, videos content with extra formatting.Learn more
Create internal links to articles within your knowledge base or to content available on the internet.Learn more
Add tables to your knowledge base articles. Create table rows and columns using the Markdown editor.
Get a clutter free, full screen view of the editor area. Helpful for content writers to focus on their writing.
Add ordered and/or unordered lists to your articles to explain a sequence or important points.
Worried about losing content while creating it? Don’t panic. Your content is safe and automatically saved.
Get a real-time inline adjacent preview of the content as you type in the Markdown editor.
Help users understand your documentation better with attachments at the end of the article.Learn more
Give your knowledge base the perfect look and appeal that is more in line with your brand identity.
The information architecture can be structured and lead users to the right category or topic.
Grant roles to users based on the project requirements. Provide specific role with specific access like admin, editors, and readers.Learn more
Protect your documentation to make it visible to only internal users/team members. Only authorized users will have access to the documentation.Learn more
Host your documentation website in same domain as your company name.Learn more
Stop worrying about deleted articles or missing content. Take advantage of automatic scheduled backups and/or manual backups.Learn more
Export your articles in a single click and import it into the new project.Learn more
Permanently redirect your content traffic from one URL to another.Learn more
Security Groups enable role assignment to several users at one place.Learn more
Allow users only from defined IP range to access your documentation.Learn more
Identity protection and authentication made easy with Single Sign-On using IdP like Okta, Azure AD, and Auth0Learn more
Get your readers’ consent in form of cookie bars or pop-ups before you collect, store, and use their dataLearn more
Understand end-user engagement in your knowledge base with valuable insights base and take data-backed decisions.