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After reviewing a dozen knowledge base products, Document360 was the clear winner. Their amazing markdown editor and SEO features were unrivaled.
Document360’s efficient and convenient knowledge-base design has saved our company a lot of time that was previously wasted on the storage and retrieval of important documents.
Document360 has given us the customizability of a static site generator without the development, upkeep, or learning curve!
Document360’s ability to have document versions associated with software versions is a huge plus for any software project.
We have recently started to write our documentation in Document360. I have personally used it a lot the last few weeks and I am very satisfied so far. I think that it is a professional and polished product.
Yes, Document360 offers a private hosting environment dedicated only to your organization.
Document360 offers 24/7 automated support, delivering in-app help to the right customer at the right time, and actively deflecting incoming support tickets.
Document360 offers a free version with 5 team accounts and a set of supportive features. If you wish to evaluate its full potential, you can sign up for a 14-day free trial.
Document360 provides complete access to your Knowledge Base via our Platform APIs, making integration with your own tool sets simple. With a REST API, you can access your knowledge base and have complete read/write access to articles, categories, users, and settings.