You can create, share, and manage your knowledge base for teams and customers at a scale with Document360.
Trusted by global brands
Say goodbye to opening long and scattered help articles on different tabs.
With Ask Eddy, help your customers and teams find information quickly.
Know in detail how your knowledge base articles are performing. Additionally, you can collect crucial business insights based on article feedback.
Your writers can create articles using two different editors. Ability to add relevant media files, format content, and use keyboard shortcuts makes content authoring easy.
With multiple levels of categories and subcategories you can keep your articles structured and organized. All of this can be managed with a simple drag and drop.
Give your knowledge base a personal identity. Customize your knowledge base with features like a homepage builder, colour themes, menus, and fonts.
Integrations
Your business can have complete control of knowledge base visibility. As an additional layer of security, we also comply with SOC2 and GDPR.
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Here’s what our users across the globe say
of our users recommend Document360
of users found Document360 easy to setup
of users say Document360 is easy to use
Source:
*Disclaimer : Data was sourced from the Winter 2023 Knowledge Management, Knowledge Base, HAT & Contact Centre Knowledge Base Grid® Report by G2
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