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A business-friendly alternative to Notion
You can create, share, and manage your knowledge base for teams and customers at a scale with Document360.
Trusted by global brands
Answers delivered at lightning speed
Say goodbye to opening long and scattered help articles on different tabs.
With Ask Eddy, help your customers and teams find information quickly.
Seamless knowledge capture and transfer
Advanced performance monitoring
Know in detail how your knowledge base articles are performing. Additionally, you can collect crucial business insights based on article feedback.
Scale article creation
Your writers can create articles using two different editors. Ability to add relevant media files, format content, and use keyboard shortcuts makes content authoring easy.
Organized Information
With multiple levels of categories and subcategories you can keep your articles structured and organized. All of this can be managed with a simple drag and drop.
Customization and Branding
Give your knowledge base a personal identity. Customize your knowledge base with features like a homepage builder, colour themes, menus, and fonts.
Industry leader in Knowledge Management
Integrations
Stay seamlessly connected with today’s business tools
Secure
Your business can have complete control of knowledge base visibility. As an additional layer of security, we also comply with SOC2 and GDPR.
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Why you should choose Document360
Here’s what our users across the globe say
of our users recommend Document360
of users found Document360 easy to setup
of users say Document360 is easy to use
Source:
See how our customers drive impact
Trusted by thousands of users in over 100+ countries
*Disclaimer : Data was sourced from the Winter 2023 Knowledge Management, Knowledge Base, HAT & Contact Centre Knowledge Base Grid® Report by G2