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Knowledge Base Widget

For SaaS Products and Websites

Your 24/7 automated support team, delivering in-app help to your customer at the right time, and actively deflecting incoming support tickets.


Trusted by global brands

  • McDonald's
  • vmware
  • Virgin Red
  • Access
  • Ticketmaster
  • Daikin
  • BVB
  • NHS
  • Insider
  • Whatfix
  • Payoneer
  • Cascade
  • Panaya

24/7 Access to Help

Providing help on-demand to your customers, where and when they need it.

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24/7 Access to Help

Branding & Customization

Widget can be easily customized. You can edit the fonts, color and launcher icon to perfectly blend in with your SaaS app or website.

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Branding & Customization

#1 rated knowledge base software among leading platforms

  • Capterra
  • G2
  • GetApp
  • Software Advise
Overall Ratings

Context aware help via URL mapping

Serve the right set of articles to a user within your application or website based on their current URL parameters.

Context aware help via URL mapping

A smart widget that
blends in with your brand


Restrict the widget to appear only on your apps and website(s) using the domain restrictions.

Custom CSS/JavaScript

Customize your CSS / JavaScript to align more with your branding guidelines.

Custom Links

Add custom links like a support email or a contact page to help your customers get in touch.