Start free trial Book a demo
Webinar on Reduce your Support Tickets by 2x with Knowledge Base - August 21, 2024 | 2:30PM UTC - Register Now!

Workflow

Design and automate your documentation workflow process to produce high quality documentation articles.

Workflow

Trusted by global brands

  • McDonald's
  • vmware
  • Virgin Red
  • Access
  • Ticketmaster
  • Daikin
  • BVB
  • NHS
  • Landing.ai
  • Insider
  • Whatfix
  • Payoneer
  • Cascade
  • Panaya

Workflow designer

  • Fully configurable and customizable to your business process.
  • Set up your documentation workflow and assign workflow status.
  • Tweak workflow status to be edit and read-only modes.
Workflow designer

Workflow assignment

  • Assign workflow status to any articles.
  • Assign an owner for the workflow status and set a due date.
  • Apply workflow status to different article versions.
Workflow assignment

#1 rated knowledge base software among leading platforms

  • Capterra
  • G2
  • GetApp
  • Software Advise
Overall Ratings

Analytics

  • Filter articles based on workflow status.
  • Update workflow status in bulk with bulk operations.
  • Prioritize overdue workflow tasks.
Analytics