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Knowledge Base Site

For Customers and Employees

A simplified site for content consumers, with the state of the art search and optimized for reading on any device.

Knowledge Base Site

Trusted by global brands

  • McDonald's
  • vmware
  • Virgin Red
  • Access
  • Ticketmaster
  • Daikin
  • BVB
  • NHS
  • Landing.ai
  • Insider
  • Whatfix
  • Payoneer
  • Cascade
  • Panaya

Customize

Branding & Customization

Style your knowledge base with branded colors or a custom domain. Customize your header and footer navigation with links, call-to-action buttons, or social icons.

Branding & Customization

AI-powered

Real-time Search Engine

Search the entire knowledge base, not just article titles, with an AI-powered search engine that returns context-sensitive results in milliseconds.

Real-time Search Engine

Security & Access

Control who’s reading your knowledge base by making it public (accessible via internet) or private (requiring users to log in).

Public

Public

Private

Private

Public or Private

Turn you knowledge base access to public or private with a single click.

IP Restriction

Restrict access to your knowledge base to certain IP range.

Portal Role Restriction

Owner or Admin can set category and version level restriction for other roles.

For Private Knowledge Base

Readers Management

Manage readers via portal, import from CSV, API, SSO, and self-registration.

SSO & SAML

Allow readers to login using Single Sign-On for easy and quick access.

Branded Login Page

Customize your login page to suite your corporate branding.

#1 rated knowledge base software among leading platforms

  • Capterra
  • G2
  • GetApp
  • Software Advise
Overall Ratings

rate your content

Rating & Feedback

Allow readers to rate your content, or provide more information through feedback if they can’t find an answer.

Combine this with Analytics and make articles better for your readers.

Rating & Feedback

Built-in

Integration

Bring your favorite analytics, chat and commenting software into your knowledge base using built-in Integrations.

Watch video
Integration

Small things that make a difference

Dark & Light Mode

Consume content in your knowledge base in light/dark mode.

Read Time

Let readers know the total read time of an article (ex: 2 Minutes to read).

Display Contributors

Display contributors of the articles to the readers or hide them if required.

Status Indicator

Inform readers whether an article is recently added or updated.

Custom CSS / JavaScript

Support for Custom CSS / JavaScript for advanced users to give power.

SEO Optimized

Make sure your knowledge base gets discovered in Google.