For Customers and Employees
A simplified site for content consumers (customers and employees), with the state of the art search and optimized for reading on any device.
Search the entire knowledge base, not just article titles, with an AI-powered search engine that returns context-sensitive results in milliseconds.Watch Video
The responsive design of the knowledge base adjusts to the user’s screen size and orientation to give uninterrupted reading experience.
The tree view navigation helps readers to visualize the full structure of your knowledge base. Helping them to move from one category to another easily.
Control who’s reading your knowledge base by making it public (accessible via internet) or private (requiring users to log in).
Turn you knowledge base access to public or private with a single click.
Restrict access to your knowledge base to certain IP range.
Owner or Admin can set category and version level restriction for other roles.
Manage readers via portal, import from CSV, API, SSO, and self-registration.
Allow readers to login using Single Sign-On for easy and quick access.
Customize your login page to suite your corporate branding.
Allow readers to rate your content, or provide more thorough feedback if they can’t find an answer.
Combine this with Analytics and make articles better for your readers.
Bring your favorite analytics, chat and commenting software into your knowledge base using built-in Integrations.Watch Video
Consume content in your knowledge base in light/dark mode.
Let readers know the total read time of an article (ex: 2 Minutes to read).
Display contributors of the articles to the readers or hide them if required.
Inform readers whether an article is recently added or updated.
Make sure your knowledge base gets discovered in Google.