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Knowledge Management Software for Credit Union & Banks

Reduce operational risks, improve member productivity, and uplift customer satisfaction by sharing critical information accurately.

Trusted by global brands

  • Watercress
  • Electrum
  • Abrigo
  • access
  • ticketmaster
  • Daikin

Why is a knowledge base the need of the hour?

Explore our customer sites

Designed with you in mind!

Provide a seamless documentation experience for your customers and employees.


For Customers

Help your customers access accurate information. Anytime, anywhere.


For Employees

Collect, organize, and track different documentation regarding banking services through a single, secure portal.

A complete platform for all your documentation needs

Knowledge Transfer

Seamless knowledge transfer can keep your internal teams updated at any time. This will help your teams improve their day-to-day operational efficiency.

Knowledge Transfer
Decision Making
Increase Employee Confidence

Make it easy for your employees to give top-notch customer service by providing them with a knowledge base that is well-organized and easy to access.


Customers don’t prefer waiting on a call with a support agent. A self-service knowledge base will let you provide faster solutions to their problems.

Controlled Access
Smart Search

Makes it easier for users to find the right information at the right time with a Google-like search.


We make sure your financial data is secure

Document360 is SOC2 and GDPR compliant ensuring critical financial data, stays secure.


Everything you need, in one place

Features that matter the most to improve your overall article publishing and consumption experience.

Knowledge Base Portal

For Editors, Writers, and Reviewers

An advanced portal for content producers, with a state-of-the-art editor, category manager, analytics, and more.

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Knowledge Base Site

Knowledge Base Site

For Customers and Employees

Brand, style, and create a public or private knowledge base with a custom home page and domain.

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Knowledge Base Site

Knowledge Base Assistant

For your websites and applications

An embeddable widget that connects your product or website to your knowledge base so users can get answers instantly.

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Knowledge Base Assistant

API Documentation

Developer Tools

Create customizable API documentation automatically for customers & developers at a scale.

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API Documentation


Stay seamlessly connected with today’s business tools

Integration helps to bring external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

Learn more about integrations

Start creating your knowledge base today!

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Personalized demo

Our experts help to solve your knowledge management challenges.

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