Knowledge Management Software for Credit Union & Banks
Reduce operational risks, improve member productivity, and uplift customer satisfaction by sharing critical information accurately.
Trusted by global brands
Why is a knowledge base the need of the hour?
Explore our customer sitesDesigned with you in mind!
Provide a seamless documentation experience for your customers and employees.
For Customers
Help your customers access accurate information. Anytime, anywhere.
For Employees
Collect, organize, and track different documentation regarding banking services through a single, secure portal.
A complete platform for all your documentation needs
Knowledge Transfer
Seamless knowledge transfer can keep your internal teams updated at any time. This will help your teams improve their day-to-day operational efficiency.
Increase Employee Confidence
Make it easy for your employees to give top-notch customer service by providing them with a knowledge base that is well-organized and easy to access.
Self-Service
Customers don’t prefer waiting on a call with a support agent. A self-service knowledge base will let you provide faster solutions to their problems.
Smart Search
Makes it easier for users to find the right information at the right time with a Google-like search.
We make sure your financial data is secure
Document360 is SOC2 and GDPR compliant ensuring critical financial data, stays secure.
MEET DOCUMENT360
Everything you need, in one place
Features that matter the most to improve your overall article publishing and consumption experience.
Knowledge Base Portal
For Editors, Writers, and Reviewers
An advanced portal for content producers, with a state-of-the-art editor, category manager, analytics, and more.
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Knowledge Base Site
For Customers and Employees
Brand, style, and create a public or private knowledge base with a custom home page and domain.
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Knowledge Base Assistant
For your websites and applications
An embeddable widget that connects your product or website to your knowledge base so users can get answers instantly.
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API Documentation
Developer Tools
Create customizable API documentation automatically for customers & developers at a scale.
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Integrations
Stay seamlessly connected with today’s business tools
Integration helps to bring external systems like analytics, chat, commenting, and CRO tools into your knowledge base.
Learn more about integrations
