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Connect AI tools like ChatGPT, Claude, and Copilot

Connect your knowledge base to AI with MCP

Search, create, and update documentation directly from AI assistants, without manual copy-paste or complex API integrations.

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Trusted by global brands

OUTCOMES

Make AI your documentation collaborator

Turn AI-generated drafts into structured, published documentation instantly, without manual copy-paste, formatting effort, or complex integrations.

Content Creation

Eliminate manual content transfer

Push AI-generated documentation directly into your knowledge base without copy-paste or formatting overhead.

2x
Faster publishing
Developer Experience

Reduce engineering complexity

Avoid building and maintaining custom API wrappers. MCP provides a standardized protocol for AI integrations.

<15 mins
deployment
Ecosystem

Work with any AI assistant

Connect ChatGPT, Claude, Copilot & other AI tools using a reusable JSON configuration instantly.

75%
faster content updates
Security

Maintain governance and control

All AI operations respect role-based permissions, ensuring secure and structured content workflows.

100%
permission-aligned AI actions
HOW IT WORKS

Build an AI-first documentation experience

Run end-to-end documentation workflows directly from your AI workspace.

Turn prompts to drafts. Zero detours.

Draft and format articles directly from your AI assistant, dropped into the right category, version, and language automatically. No manual filing. No switching tabs.

Your docs speak first. Your AI listens.

Surface precise answers from your knowledge base without leaving your LLM chat interface. Semantic and keyword search built in, so your AI pulls from what’s actually documented.

Smarter edits. Nothing breaks.

Let your AI rewrite, refine, and refresh existing articles while Document360 holds the line. HTML structure, ownership, visibility settings, and version history remain exactly as you configured them.

Categories that build themselves.

Dynamically structure new categories and organize documentation as your product scales. AI-driven structure means your knowledge base grows without accumulating disorder.
ai-assisted-article-creation
mcp-contextual-documentation-search
mcp-ai-powered-content-updates
ai-assisted-article-creation

Simplify documentation workflows

See the difference Model Context Protocol makes in your daily operations.

Without MCP

  • Copy AI content manually into your knowledge base
  • Build and maintain complex API integrations
  • Switch between tools to search or update docs
  • Manage categories, versions, and languages manually
  • Slower workflows and higher engineering effort

With MCP

  • Create and publish articles directly from AI tools
  • Connect AI workflows to your docs instantly
  • Search and update content in real time
  • Keep structure, versions, and languages organized automatically
  • Faster documentation with less manual work
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ENTERPRISE-GRADE SECURITY

Built for secure and scalable AI integrations

Role-based access

Role-based access control for all MCP actions.

Project-level enablement

Project-level enablement for controlled rollout.

Global support

Multi language & version documentation support.

Bulk operations

Bulk operations with built-in rate limits.

Token revocation

Instant token revocation when MCP is disabled.

The world’s top companies
trust Document360

Document360 has helped us empower customers to find the knowledge they need, instead of gatekeeping it. It is a game changer. Once we upload an article regarding a specific issue, we see support tickets regarding that issue decreasing by 20%-30%.

Raquel Heyman

Customer Experience Consultant, Prerender

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Document360 gives you a well-rounded view of what’s happening with all facets of your content.

Thibaut de robien

CEO at Fastmag

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Compared to previous tools, SysAid is reaping lots of productivity gains as Document360 enables them to publish knowledge base articles faster. Document360’s robust analytics help SysAid swiftly respond to customer feedback, aligning with our customer-centric values.

Rachel

Product Manager, SysAid

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Earlier customer calls would run longer because even the basics had to be explained to them and we often had to wait online till they tried our solution and it worked. Document360 has helped ease the load on our customer support team because customers are now enabled to handle issues themselves.

Michal Petrák

Communications and PR Manager, Comgate

Learn More

Drive strategic outcomes across your organization

For Developers

Search documentation, reference APIs, and generate articles directly from AI coding assistants, without building custom integrations.

For Technical Writers

Draft, refine, and update documentation through AI workflows while maintaining proper structure, version control, and publishing governance.

For Support & Ops

Allow internal AI agents to securely access trusted knowledge content and deliver faster, more accurate troubleshooting, onboarding guidance, and customer responses.

For Product & Business

Unlock contextual insights from documentation within BI tools & AI platforms to improve product understanding.

Real rating, from real users

Rating 4.7

>3000 reviews

FAQs