For Editors, Writers, and Reviewers
An advanced portal for content producers, with the state of the art editor, category manager, analytics and more.
Create up to six levels of categories and subcategories to organize and display groups of similar topics, and easily rearrange or move them with a simple drag-and-drop UI.
Markdown editor lets you focus on writing text and code-heavy documents.
WYSIWYG lets writers who are most comfortable with Word-style editing feel right at home.
Both editors let you add links, images, videos, callouts, code blocks, and more.
View version history between multiple article versions or rollback to a prior version.
Never worry about accidentally overwriting the content with automatic source control.
Learn where knowledge base traffic is coming from, what your visitors are looking for, and how they’re interacting with your content with in-depth analytics.
Build a multilingual knowledge base to support your global customers with AI machine translation or third-party support for human translation.
SSL everywhere, database encryption at rest, 100% cloud-based architecture, roles & groups, enterprise SSO, and auditing.
Store and manage knowledge base files, images, videos, and quickly insert them into knowledge base articles.
Tagging, Recycle bin, Favorites, Color coding, Drag and drop.
Avoid stale and outdated articles in your knowledge base with easily configurable reminders.
Get notified for key events in your knowledge base via Email, Microsoft Teams, or Slack.
Daily backups of your knowledge base so you can restore or revert back to prior state.
Manage multiple knowledge bases from a single portal each with its own domain and branding.
Sitemaps, Robots.txt, and article level SEO features like Slug and Meta data configuration.
Collaborate with other editors and reviewers directly by tagging them with @name.