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Knowledge Base Portal

For Editors, Writers and Reviewers

An advanced portal with state-of-the-art editors, category manager, analytics, and more.

Knowledge Base Portal

Trusted by global brands

  • McDonald's
  • vmware
  • Virgin Red
  • Access
  • Ticketmaster
  • Daikin
  • BVB
  • NHS
  • Insider
  • Whatfix
  • Payoneer
  • Cascade
  • Panaya

Organize & manage

Category Manager

Worry less about cluttered articles. With up to 6 levels of categories and subcategories, you can easily organize related articles with a simple drag-and-drop.

Category Manager

Create & Modify

3 Editors to choose from

3 Editors to choose from

Valuable Insights

Advanced Analytics

Learn in detail about your knowledge base traffic and its sources. Know what your visitors are looking for, and how they’re interacting to take data-backed decisions.

Advanced Analytics

Versioning & Rollback

Track historical versions of your articles and revert to previous ones in seconds. With automatic source control, you can worry less about accidental overwriting.

Versioning & Rollback


Supporting your global users in their native language is now easy. You can build your multilingual knowledge base in more than 30+ languages.

Controlled Access

Users and Security Management

Your articles are secure with SSL everywhere, database encryption at rest and 100% cloud-based architecture, user-based roles & groups, enterprise SSO and auditing.

Users and security management

File Storage


Store and manage your images, videos, files and more on our drive to insert them into your knowledge base articles quickly.


#1 rated knowledge base software among leading platforms

  • Capterra
  • G2
  • GetApp
  • Software Advise
Overall Ratings

Home Page Builder

With our drag-and-drop builder, you can create a beautiful home page for your knowledge base that resonates with your brand’s identity.

Home page builder

Review Reminders

Avoid stale and outdated articles in your knowledge base with easily configurable reminders.


Get notified for key events in your knowledge base via Email, Microsoft Teams, or Slack.

Backup & Restore

Daily backups of your knowledge base so you can restore or revert back to your prior state.

Multiple Knowledge Base

Manage multiple knowledge bases from a single portal each with its own domain and branding.


Sitemaps, Robots.txt, and article level SEO features like Slug and Meta data configuration.


Collaborate with other editors and reviewers directly by tagging them with @name.

Harness the power of in-built advanced search algorithms to effortlessly retrieve relevant information. Employ intuitive hierarchical categorization and tagging systems to efficiently organize your knowledge base.

Explore all features