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Knowledge Base Portal
Access an enterprise-grade portal engineered for contributors, reviewers, and admins, delivering flawless documentation workflows.
Trusted by thousands of businesses across 150+ countries
Your centralized content dashboard
Create
Author support articles, SOPs, and interactive decision trees using state-of-the-art editors with options to add multiple content formats.
Manage
Automate reviews, streamline approvals, and keep your entire content lifecycle in sync without multiple scattered tools in place.
Publish
Shape your knowledge base into a fully branded, enterprise-ready site with custom layouts and design standards.
Authoring, evolved with AI precision
Advanced WYSIWYG Editor
Get a seamless Microsoft Word-like editing experience and draft faster with smart shortcuts.
Markdown Editor
Streamline technical writing with an interface ideal for text and code-heavy documentation, ideal for legacy writers.
Pre-Designed Templates
Accelerate publishing with neatly optimized templates that ensure brand consistency.
Category Manager
Structure your knowledge base with a drag-and-drop Category Manager supporting over six levels of categories and subcategories.
Smart Article Labels
Intelligently tag, sort, and filter content with smart labels to create an effortlessly organized and navigable knowledge base.
Duplicate Content Detection
Identify and clean repeated content across your project with intelligent scanning from Eddy AI, and convert duplicates into reusable snippets.
Advanced WYSIWYG Editor
Get a seamless Microsoft Word-like editing experience and draft faster with smart shortcuts.
Markdown Editor
Streamline technical writing with an interface ideal for text and code-heavy documentation, ideal for legacy writers.
Pre-Designed Templates
Accelerate publishing with neatly optimized templates that ensure brand consistency.
Category Manager
Accelerate publishing with neatly structured templates that ensure brand consistency across the entire knowledge base.
Smart Article Labels
Structure your knowledge base with a drag-and-drop Category Manager supporting over six levels of categories and subcategories.
Duplicate Content Detection
Identify and clean repeated content across your project with intelligent scanning from Eddy AI, and convert duplicates into reusable snippets.
Built for collaboration & governance
Intelligent Workflows
Optimize your content lifecycle with adaptive workflows that automate task assignments, approvals, and notifications.
In-line Commenting
Work smarter with in-article discussions where you can tag teammates with comments to resolve or discuss feedback.
Enhanced Versioning & Rollback
Instantly view and restore any historical version with precision. This change tracking ensures accuracy and prevents overwrites.
Pro Analytics Dashboard
Track traffic patterns, identify top-performing content, and see what your audience is searching for to make data-backed decisions.
Traditional documentation workflows are broken. We streamlined them.
Without Document360
- Our team is constantly switching between disconnected content tools.
- Our review process is a mess and content gets stuck for weeks.
- Inconsistent formatting from different authors is damaging our brand.
- Tracking changes is a manual nightmare with no clear audit trail.
- We have no granular control over who can edit specific content.
With Document360
- We manage the entire content lifecycle from a unified command center.
- Our automated workflows move content seamlessly from draft to publish.
- We enforce perfect brand consistency with reusable elements.
- We have a complete audit trail and can instantly roll back to any version.
- We use role-based permissions to control who can edit and publish.
Connecting with your readers, made easy
AI-Powered Auto Translation
Localize your knowledge base across 50+ languages with context-aware, AI-driven accuracy.
Advanced Home Page Builder
Design stunning, brand-aligned home pages with a smart drag-and-drop builder that requires no coding.
AI-Optimized SEO Customization
Access intelligent SEO tools that auto-generate sitemaps, meta titles, and descriptions.
