Seamless information sharing among your clients and internal teams to deliver faster, more accurate solutions.
No credit card required, cancel any time.
Trusted by global brands
Building a customer knowledge is easy with Document360. Create a self-service knowledge base to empower your customers and serve them 24/7.
Streamline decision-making with Document360. Share information among consultants for taking the right decisions and improve overall service.
Spend less time in solving complex problems. Centralize your consulting knowledge and provide effective solutions to you clients easily.
Increase client satisfaction by creating a knowledge base for your customers. This will solve their queries quicker and ensure you have lesser support calls and tickets.
Preserve your consulting knowledge even when an employee leaves, and facilitate smooth onboarding for new team members with Document360.
With an effective knowledge management system in place, you can stay ahead of your competitors in the industry by providing the best service for your clients.
Improve collaboration among IT consultants from on-site and remote working. Document360 provides the platform to share ideas, information and documentation.
Features that matter the most to improve your overall article publishing and consumption experience.
Security & Compliance
Document360’s robust security system ensures that your data is secure from any cybersecurity threats.
We are GDPR compliant and have implemented strict security measures to protect your data.
The SOC2 certification is a testament to our commitment to your data security and privacy.
We adhere to stringent data security practices to keep you safe from any cybersecurity threats.
We have fairly complex needs, and Document360 support was there with us all the way, making sure that we were all set and ready to go as soon as possible. If you’re looking for a SaaS Knowledge Base that’s easy to use, includes extensive features, and has great support, I can’t recommend Document360 highly enough.
Yossi Karp | Technical Writing Team Leader, BigID
Document360 offers rich analytics to listen and respond to our customer feedback quickly to align with SysAid company values to their customers.
Rachel | Product Manager, SysAid
Due to Document360’s set of features, available integrations, and customization abilities, we were able to create a documentation website that fully meets our and our customers’ needs.
Nibu Thomas | Director – Information Developer Group, Whatfix