Get enterprise-grade customization, AI authoring, and structured content control – without forcing you into Git workflows or Markdown-only limitations.
Trusted by global brands
Active users per month
Articles served per month
Articles published per month
Reason #1
Mintlify focuses on API and developer docs, making it harder to support broader content like product guides, SOPs, or knowledge bases.
Solution: Document360 supports all documentation types with structured organization, rich formatting, and team-friendly tools.
Reason #2
Mintlify relies on a Docs-as-Code model, which isn’t easy for support, CX, or product teams to contribute to without developer help.
Solution: Document360 offers an intuitive editor and publishing workspace that anyone can use — no Git required.
Reason #3
Mintlify’s permissions and visibility settings are basic, with limited options for structured team reviews or approvals.
Solution: Document360 gives you granular roles and review workflows so teams can draft, review, and publish smoothly.
Reason #4
Mintlify still depends on manual writing and can’t generate complete articles from prompts or video recordings.
Solution: Document360’s AI Writing Agent creates full, polished content from simple prompts or uploaded videos.
Reason #5
Mintlify requires manual writing and screenshots to build how-to guides, making documentation slow to produce
Solution: Document360 records your actions and instantly generates a clean step-by-step guide with screenshots – no manual work needed.
Migration, Fully Handled – End to End
We take care of your entire move from Mintlify – so you don’t have to.
Our custom-built crawlers migrate your articles, categories, links, and images — without you copying and pasting a single thing.
Your knowledge base is organized, formatted, and styled to match your brand — no dev team required.
Every link, redirect, and image is verified. We stay with you for 30 days to ensure a smooth transition.
We recently migrated over 2,000 articles to the Document360 system. Their team was instrumental in making this transition seamless – highly communicative, keeping us updated every step of the way, and incredibly organized.
Jessie Valle | Director of Customer Education, ClickFunnels
The Document360 team made our knowledge base migration super smooth. They were organized, communicative, and genuinely easy to work with. They took care of everything from content transfer to redirects, and even stayed late to help us troubleshoot a few hiccups.
Michelle Utley | Director, UX Context Design, 6sense
I am frankly amazed at how well and how rapidly the team was able to migrate such a large body of complex documents to the Document360 platform. Also, your communication with us has been terrific: we always knew what was going on and where they were in the process.
Ed Dejesus | Sr. Technical Writer, Nasuni
Security & Compliance
Scalable, Secure, and Future-Proof Documentation
We adhere to stringent data security practices to safeguard against cybersecurity threats, prioritizing your safety and trust.
We are fully compliant with GDPR regulations and have implemented rigorous security measures to safeguard your data.
Our SOC 2 certification underscores our unwavering commitment to data security and privacy, ensuring your information is protected.
Integrations
No. Document360 supports both technical and non-technical documentation, making it ideal for product teams, customer support, operations, and internal knowledge bases.
Yes. Our team offers end-to-end migration assistance, including structure mapping and content transfer – with no data loss.
Yes. You can host and customize Swagger or OpenAPI 2.0/3.0 documentation within Document360, with full control over the UI.
Unlike Mintlify’s fixed layout, Document360 allows deep customization through CSS/JS or our enterprise UI team – ensuring your knowledge base matches your brand.
Absolutely. We offer scalable plans, from startups to enterprises. You can start lean and upgrade as your needs grow.
Top choice on G2, Capterra, and beyond…
Whether it’s your first knowledge base or a switch – we make it effortless.
*Disclaimer : Data was sourced from the Winter 2023 Knowledge Management, Knowledge Base, HAT & Contact Centre Knowledge Base Grid® Report by G2
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