Document360 makes creating and managing help articles easy. With the power of AI, supercharge your knowledge base for customers and teams.
Trusted by global brands
Your teams and customers will no longer have to scan different help articles to find answers.
In addition to a Google-like search, Document360 provides extra flexibility in finding answers with Ask Eddy, our AI interactive search.
Ask Eddy provides accurate answers to all the complex queries from your customers and teams.
Your writers can choose between Markdown and Advanced WYSIWYG editor for all you’re their authoring needs.
Eddy, our AI Assistant, eliminates writer’s block forever.
Want to keep your branding in check? Our flexible customization tool suite ensures you can give your customers a complete personalized branding experience in your knowledge base.
Document360 is well equipped to scale as you grow. Whether you’re a small business or a large enterprise, our platform can easily adapt to your growing knowledge base needs.
Get insights beyond the usual vanity metrics. Our analytics allow you to make data-backed decisions to enhance the effectiveness of content and user interaction in your knowledge base.
We believe in keep things organized. Features, such as categories, workflow automation, content reuse, and article versioning, ensure you can manage your help articles seamlessly.
Integrations
of our users recommend Document360
of users found Document360 easy to setup
of users say Document360 is easy to use
Source:
*Disclaimer : Data was sourced from the Winter 2023 Knowledge Management, Knowledge Base, HAT & Contact Centre Knowledge Base Grid® Report by G2
EN 
SV
PT-BR
FR
ES
DE