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Bloomfire alternative to streamline knowledge management

Help your teams find information quickly with Document360. Say hello to easy knowledge transfer and goodbye to information silos.

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Trusted by global brands

  • McDonald's
  • vmware
  • Virgin Red
  • Access
  • Ticketmaster
  • Daikin
  • BVB
  • NHS
  • Landing.ai
  • Insider
  • Whatfix
  • Payoneer
  • Cascade
  • Panaya

Single Source of Truth

No more browsing through PDFs, docs or online scattered help articles looking for information.

Document360 lets you manage all your organizational information for your employees in a single place.

With Ask Eddy, your teams can find answers to their queries through an interactive AI-powered search.

Uncommon logics

“Due to the information silos, finding documents that should take only five minutes used to take two hours. Document360 has transformed the way people at (Un)Common Logic are finding new information through a centralized repository.”

Richard Clark | Senior Technical Manager

Why businesses choose Document360

Powerful Editor

Document360 gives your writers the option to choose between an Advanced WYSIWYG and Markdown editor. With the AI features, your writers will no longer have writers’ block, ensuring the production of quality articles that are better formatted and easy to read.

Powerful Editor

Private Hosting

In addition to cloud hosting, we offer hosting on a dedicated cloud server for your large knowledge repository with private hosting. It gives you access to the full bandwidth of your server for faster content delivery and reduced latency.

Private Hosting

Easy to scale

Whether you are a startup or an enterprise, Document360 is easy to scale as your knowledge management requirements grow. You can manage multiple knowledge bases using Document360.

Easy to scale

Organized Content

It is extremely important to keep information organized in any knowledge base. With our categories and subcategories, you can ensure that your articles are organized and easy to find when needed.

Organized Content

100k+ Users Use Document360 Every Day

Voice of customer on G2 Logo

VS.
87%
Ease of Setup
93%
90%
Ease of Use
95%
91%
Quality of Support
95%
83%
Likelihood to Recommend
95%
89%
Meets Requirements
93%

Industry leader in Knowledge Management

  • Capterra
  • G2
  • GetApp
  • Software Advise
Overall Ratings

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Stay seamlessly connected with today’s business tools

Trusted by thousands of users in over 100+ countries

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  • Software Reviews
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*Disclaimer : Data was sourced from the Winter 2023 Knowledge Management, Knowledge Base, HAT & Contact Centre Knowledge Base Grid® Report by G2