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Clickhelp alternative to simplify technical documentation

Document360 is built to handle complex documentation for your product. Our features, combined with a better UI, make authoring content easy.

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Features for managing end-to-end technical documentation

Powerful Editor

We understand that technical writers need flexibility when creating help articles. In Document360, writers can choose between Markdown and advanced WYSIWYG editors to author content.

Powerful Editor

Structured Hierarchy

When you have too many articles, keeping them organized can take time and effort. Categories and subcategories can help you manage large and complex documentation with a simple drag and drop.

Structured Hierarchy

Information Discoverability

Unlike traditional tools, you are not restricted to a Google like search bar to find information. Our AI interactive search, can search and find accurate information faster.

Content Discoverability

User Management

Do you want to restrict access to specific parts of technical articles? SSO and group based permissions allows you to have full control over the visibility of your technical documentation.

User Management

100k+ Users Use Document360 Every Day

Voice of customer on G2 Logo

VS.
91%
Ease of Setup
93%
89%
Ease of Use
95%
92%
Likelihood to Recommend
95%
14m
Avg. ROI (months)
11m

Industry leader in Technical Documentation

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Overall Ratings

Integrations

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Panaya + Document360

The documentation is more visually understandable because of the way Document360 breaks it into individual pages.

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Fastmag + Document360

Document360 gives you a well-rounded view of what’s happening with all facets of your content.

Integrate with the tools you love
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*Disclaimer : Data was sourced from the Winter 2023 Knowledge Management, Knowledge Base, HAT & Contact Centre Knowledge Base Grid® Report by G2