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Document360 – The best ClickHelp alternative for you

Migrate easily from ClickHelp or Create your new knowledge base, Online user manuals or Training documentation within minutes.

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Powering User manuals and Training documentation for companies like

  • McDonald's
  • Stackify
  • Virgin Red
  • Harvard
  • Mambu

Document360 VS ClickHelp

Whether you are a Startup or an Enterprise, see how Document360 can be a better alternative to ClickHelp

Features ClickHelp
Private Hosting ×
Broken link Analytics ×
Sub-folder Hosting ×
Ticket Deflector ×
Integration with Collaboration tools ×
Integration with Helpdesk ×
Team Audit ×
Public Documentation Available Restricted
Search Advanced with AI-Powered Comprehensive
Embed Code blocks Basic Advanced
Custom Domain Possible Supported
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After reviewing a dozen knowledge base products, Document360 was the clear winner. Their amazing markdown editor and SEO features were unrivaled.

Matt Watson,

CEO, Stackify,

100k+ Users Use Document360 Every Day

Voice of customer on G2 Logo

Ease of Setup
Ease of Use
Likelihood to Recommend
Avg. ROI (months)

Awards & Recognition

Trusted by thousands of user in over 100+ countries

  • Software Reviews
  • Source Forge
  • Software Reviews
  • Source Forge
  • G2 Leader
  • G2 High Performer
  • Crozdesk
  • Software Advice Customer Support
  • Finance Online
  • Finance Online

Why Customers choose Document360

Bring your documentation to the next level. Document360 is the right documentation tool designed for technical writers.

AI powered Search

Delivering full text and in-line search with relevant recommendations. Making your users have Google –like search experience.

Private Hosting

Large enterprises can now gain total control of the server, making it more reliable, critically secure, enhance performance and scalability.

Real-time Analytics

Gain total insights with real-time analytics. User analytics, search analytics, performance analytics and broken-link analytics.

In-app widget

Connect with your users fast and easily. Provide contextual help keeping Knowledge base as a competitive edge.

Team audit

Gather more information about contributor’s accountability. Build the team with better focus and to achieve goals.

Public Documentation

Create public documentation with no restrictions to all online readers. Optimize your documentation to improve search engine rankings.

Matt Watson
Gerard Urbano
Matt Watson
Matt Watson
Matt Watson

After reviewing a dozen knowledge base products, Document360 was the clear winner. Their amazing markdown editor and SEO features were unrivaled.

Matt Watson

Document360’s efficient and convenient knowledge-base design has saved our company a lot of time that was previously wasted on the storage and retrieval of important documents.

Ryan Brooks

Document360 has given us the customizability of a static site generator without the development, upkeep, or learning curve!

Dustin Smith

Document360’s ability to have document versions associated with software versions is a huge plus for any software project.

Victoria Risk

We have recently started to write our documentation in Document360. I have personally used it a lot the last few weeks and I am very satisfied so far. I think that it is a professional and polished product.

Matt Watson

10,000+ people from 80 countries building better customer experiences with Document360

  • McDonald's
  • Virgin Red
  • Bluescape
  • Whatfix
  • paysafe
  • insider
  • Harvard
  • Datree
  • koorong
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