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Archbee alternative to scale documentation

Document360 makes creating, customizing, and collaborating on your private or public documentation effortless.

Archbee

Trusted by global brands

  • McDonald's
  • vmware
  • Virgin Red
  • Access
  • Ticketmaster
  • Daikin
  • BVB
  • NHS
  • Landing.ai
  • Insider
  • Whatfix
  • Payoneer
  • Cascade
  • Panaya

Interactive AI Search for Faster Answers

With Ask Eddy, your customers and teams can find accurate answers to their questions faster.

Eddy can extract information from code blocks, tables, and LaTeX to provided optimized answers.

In addition to English, Eddy’s response can be generated in French (fr), Spanish (es), German (de), Norwegian (no), and Dutch (nl).

Writing made easy

Create user friendly documentation with AI

Eddy, our AI Assistant, ensures that you create the best help articles for your customers and teams.

  • Say goodbye to writer’s block with AI writer
  • Boost engagement by changing the tone and voice of your content
  • Eliminate ambiguity in terminologies with automated business glossary
  • Ensure that your content is easy to find with tag and related articles recommendations

Why businesses choose Document360

Powerful Editor

We believe having flexibility for authoring documentation articles. Document360 lets you choose between Markdown and advanced WYSIWYG for your article creation.

Powerful Editor

Easy Customization

Document360 comes built in with advanced customizations features. You can now style your documentation site as per your branding guidelines.

Easy Customization

Advanced Analytics

Get detailed insights about how readers interact with your documentation site. Leverage these insights to improve article quality and user engagement.

Advanced Analytics

Controlled visibility

You have complete control over access to your documentation site. To achieve the perfect balance, you can keep it private, public, or a combination of both.

Visibility Control

Integrations

Stay seamlessly connected with today’s business tools

Industry leader in Technical Documentation

  • Capterra
  • G2
  • GetApp
  • Software Advise
Overall Ratings

Here’s what our users across the globe say

96%

of our users recommend Document360

95%

of users found Document360 easy to setup

96%

of users say Document360 is easy to use

Source:G2 Logo

See how our customers drive impact

Panaya + Document360

The documentation is more visually understandable because of the way Document360 breaks it into individual pages.

Integrate with the tools you love
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Fastmag + Document360

Document360 gives you a well-rounded view of what’s happening with all facets of your content.

Integrate with the tools you love
3min watch

Trusted by thousands of users in over 100+ countries

  • G2 Leader
  • G2 Leader
  • Software Reviews
  • Source Forge
  • Software World
  • Software Suggest
  • Software Reviews

*Disclaimer : Data was sourced from the Winter 2023 Knowledge Management, Knowledge Base, HAT & Contact Centre Knowledge Base Grid® Report by G2