Create custom roles or manage role to control actions in knowledge base

Create custom roles, define their scope of access and usage at a granular level. There are two categories of account in Document 360.

• Teams Account
• Reader Account

You can assign the Owner, Administrator, Editor, and Draft Writer role in the team accounts. Reader accounts are end-users who must first log in to a private knowledge base to view articles. If the built-in roles don’t meet the specific needs of your organization, you can create your own custom roles.

 Just like built-in roles, you can assign custom roles to your team. Below are the steps to creating a new role

• Navigate to Settings and then click Team Management.
• Select the Roles tab.
• In the roles table, click Add new role.
• Give the new role a unique, practical name and description. 
• Configure the role’s permission set.
• Click Add.