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Teams who built their
External Knowledge Base with Document360

Real External Knowledge Base projects - what these teams documented, what changed for their customers, and the numbers that came with it.

Rainforest Alliance reduces support queries 40%

Kieran Wilkie

Senior Knowledge Base and Data Officer, Rainforest Alliance

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Navvis cuts hiring costs with Document360

Bradford Goerss

Customer Education Lead, NavVis

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Keypro replaced PDF documentation with knowledge base

Tony Virtanen

Product Marketer

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OpenTAS streamlines oil and gas documentation

Gilbert Awassi

Team Lead Documentation

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Helcim transforms its help center into a learning hub

Callum Yates

Manager of Customer Support & Success

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HHAeXchange hits the right reading level with health check metrics

Julie Wallace

Documentation Specialist

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Triton Digital builds trust with a cloud based documentation site

Edward Hawco

Senior Technical Writer

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SMARTSEER easily adopted knowledge base in workflow

Stefan Henß

Co-Founder and Chief Technical Officer

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Cymulate improves customer support resolution time

Cookie Solomon

Technical Writer

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HealthVerity hosts clinical knowledge base securely with Document360

Alex Mycio

Product Owner

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