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“NavVis slashed support tickets 40% year-on-year with Document360 AI knowledge base”
Teams who built their
User Manual with Document360
Real User Manual projects - what these teams documented, what changed for their customers, and the numbers that came with it.
“Keypro replaced PDF manuals with a live, AI-searchable knowledge base across 4 products”
“Document360 provided a centralized and organized way to share tutorials, manuals, and FAQs.”
“Document360 serves as our single source of truth, ensuring customers and teams always have access to the right information.”
“The transition to Document360’s Block Editor has significantly improved how we structure and present information, making it clearer and more organized.”
“We moved from an archaic desktop Help system to the rocket ship of Document360!”
“Through its many features, Document360 has made our documentation process a lot faster, smoother, and simpler.”
“The option to choose from two homepage designs was great. We could pick one, make minor changes, and go live quickly.”
“We’ve received great feedback on how amazing the knowledge base is.”
“The integrations and extensions available with Document360 prompt our call center agents to self-solve a lot.”