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“Document360 provided a centralized and organized way to share tutorials, manuals, and FAQs.”
Teams who built their
Internal Knowledge Base with Document360
Real Internal Knowledge Base projects - what these teams documented, what changed for their customers, and the numbers that came with it.
“The integrations and extensions available with Document360 prompt our call center agents to self-solve a lot.”
“Document360 ensures people can find the information they are looking for in an industry where compliance is critical. Through Document360 we now have one single source of data.”
“Our content migration was a breeze. We managed to get all our content into Document360 within two weeks.”
“Document360 is easy to use, has highly responsive customer support, and is an engaging platform.”
“Document360 not only allowed us to create content more easily from an author’s perspective but also interact with that content more easily from the staff’s perspective.”
“Document360 has transformed the way people at (Un)Common Logic are finding and requesting for new information. The number of requests for new information has now increased drastically.”
“We are extremely happy with the solution. We have been getting feedback from both customers and employees on how much easier it is to use, how the search function works effectively, which makes finding information simple.”
“Document360 helped us establish a single source of truth for procedures both internally and for our customers. This eliminated differences in opinions regarding procedures”
“With almost 30 writers on board, Document360’s workflow feature allows for a two-stage peer review process, so first-draft content does not have to be published temporarily before its corrected.”