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Teams who built their
Software Documentation with Document360

Real Software Documentation projects - what these teams documented, what changed for their customers, and the numbers that came with it.

“Rainforest Alliance cut customer queries 40% and lifted satisfaction to 96% with Document360”

Kieran Wilkie

Senior Knowledge Base and Data Officer, Rainforest Alliance

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“NavVis slashed support tickets 40% year-on-year with Document360 AI knowledge base”

Bradford Goerss

Customer Education Lead, NavVis

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“Document360 serves as our single source of truth, ensuring customers and teams always have access to the right information.”

Gilbert Awassi

Team Lead Documentation

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“We moved from an archaic desktop Help system to the rocket ship of Document360!”

Julie Wallace

Documentation Specialist

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“Through its many features, Document360 has made our documentation process a lot faster, smoother, and simpler.”

Edward Hawco

Senior Technical Writer

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“The option to choose from two homepage designs was great. We could pick one, make minor changes, and go live quickly.”

Stefan Henß

Co-Founder and Chief Technical Officer

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“We’ve received great feedback on how amazing the knowledge base is.”

Cookie Solomon

Technical Writer

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“Document360 helped us segment what we could share with which clients, which is very beneficial for us.”

Alex Mycio

Product Owner

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“The trial period gave us a great first impression on how working with the tool was going to to be. We could quickly set up the articles and categories well and make it appear in our colors.”

Christina Dorfler

Senior Associate Community Management

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“Being bootstrapped, Document360 was a tool that fit within our budget. It was also robust enough to grow with us.”

Serena Schultz

Chief Operating Officer

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