“Duke University turned one PDF into a governance knowledge base for 4,000+ faculty”
Duke University
Read the storyReal knowledge bases from every industry we serve - what teams documented, what changed for their customers, and the numbers that came with it.
“Duke University turned one PDF into a governance knowledge base for 4,000+ faculty”
Duke University
Read the story“One person documents CZK 53 billion in payments”
“AAA retired a decade-old knowledge system and members started finding answers before they picked up the phone”
“Bob’s Discount Furniture runs 170+ stores on one knowledge base”
“IQVIA turned gene-therapy regulatory guidance into a public knowledge hub”
IQVIA
Read the story“In many ways, the documentation has been the single source of resolution.”
“Rainforest Alliance cut customer queries 40% and lifted satisfaction to 96% with Document360”
“NavVis slashed support tickets 40% year-on-year with Document360 AI knowledge base”
“Keypro replaced PDF manuals with a live, AI-searchable knowledge base across 4 products”
“Document360 provided a centralized and organized way to share tutorials, manuals, and FAQs.”