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“The AI-powered search functionality is also much better than what Confluence had.”
Teams who built their
Software Documentation with Document360
Real Software Documentation projects - what these teams documented, what changed for their customers, and the numbers that came with it.
“Document360 not only allowed us to create content more easily from an author’s perspective but also interact with that content more easily from the staff’s perspective.”
“If we see a new article garnering a lot of views, we go tell the concerned team that the project, feature or update they released is doing really well. We then pair it with Google Analytics to see how many searches it brings to the site.”
“We had problems before with people in several countries not being able to access the help center, but it's not a problem anymore. The rich analytics helps us see that it's being used there.”
“Using Document360 has definitely been a transformational part of our product marketing initiative.”
“We are extremely happy with the solution. We have been getting feedback from both customers and employees on how much easier it is to use, how the search function works effectively, which makes finding information simple.”
“We are sure Document360 will be a game changer for us, with its search functionality and translation capabilities, in helping people access information quicker.”
“Document360 has helped us achieve much operational efficiency simply because people know where to find specific information or documents”
“Document360 has helped us empower customers to find the knowledge they need, instead of gatekeeping it. It is a game changer”
“Technical writers, who often don’t have technical knowledge, but have a good grasp of the English language, have been able to use Document360 seamlessly due to flexibility in keying in options.”