Teams who built their
External Knowledge Base with Document360

“The trial period gave us a great first impression on how working with the tool was going to to be. We could quickly set up the articles and categories well and make it appear in our colors.”

“Our content migration was a breeze. We managed to get all our content into Document360 within two weeks.”

“We value the fast response to add new features requested. It has made their product more valuable to us.”

“Being bootstrapped, Document360 was a tool that fit within our budget. It was also robust enough to grow with us.”

“The AI-powered search functionality is also much better than what Confluence had.”

“The feedback from our customers on our support site has been only positive. They all like the site and find it very valuable.”

“If we see a new article garnering a lot of views, we go tell the concerned team that the project, feature or update they released is doing really well. We then pair it with Google Analytics to see how many searches it brings to the site.”

“Since adopting Document360, we have been adding 30% more articles to our knowledge base every quarter.”

“We had problems before with people in several countries not being able to access the help center, but it's not a problem anymore. The rich analytics helps us see that it's being used there.”

“Using Document360 has definitely been a transformational part of our product marketing initiative.”