“Document360 has helped us empower customers to find the knowledge they need, instead of gatekeeping it. It is a game changer”
How Information Technology teams
make every answer findable
Real knowledge bases from information technology teams - what they documented, what changed for their customers, and the numbers that came with it.
“Document360 helped us establish a single source of truth for procedures both internally and for our customers. This eliminated differences in opinions regarding procedures”
“Technical writers, who often don’t have technical knowledge, but have a good grasp of the English language, have been able to use Document360 seamlessly due to flexibility in keying in options.”
“Adopting Document360 has enabled us to handle customers with bigger issues better because emails and tickets with basic questions have almost stopped coming in”
“Document360 has helped Artegic AG create a good knowledge base, which has helped us provide quality support services to our external implementation partners and customers.”
“Document360 has helped us achieve our core philosophy of using Documentation as a marketing tool rather than just as a user guide.”
“The Document360 team did not stop until everything was perfect and met our expectations.”
“Document360 provides us with a way to create modern documentation, that’s appealing and easy to manage.”
“Document360 was a perfect fit for our requirements right from offering us an in-app Knowledgebase assistant and allowing us to import articles from Google docs.”
“Document360 offers an intuitive interface that helps technical writers to compose technical content and add relevant media artifacts in a few clicks.”