“We had problems before with people in several countries not being able to access the help center, but it's not a problem anymore. The rich analytics helps us see that it's being used there.”
Every team that made
every answer findable
Real knowledge bases from every industry we serve - what teams documented, what changed for their customers, and the numbers that came with it.
“Using Document360 has definitely been a transformational part of our product marketing initiative.”
“We are extremely happy with the solution. We have been getting feedback from both customers and employees on how much easier it is to use, how the search function works effectively, which makes finding information simple.”
“We are sure Document360 will be a game changer for us, with its search functionality and translation capabilities, in helping people access information quicker.”
“Document360 has helped us achieve much operational efficiency simply because people know where to find specific information or documents”
“Document360 has helped us empower customers to find the knowledge they need, instead of gatekeeping it. It is a game changer”
“Document360 helped us establish a single source of truth for procedures both internally and for our customers. This eliminated differences in opinions regarding procedures”
“Technical writers, who often don’t have technical knowledge, but have a good grasp of the English language, have been able to use Document360 seamlessly due to flexibility in keying in options.”
“Document360 helped our online knowledge base look like a clean, simple website with a search function and articles with photographs and links”
“Document360 made it very simple to create a logical, well-structured knowledge base that includes a list of topics, sub-topics and articles”