Every team that made
every answer findable

“Document360 helped us establish a single source of truth for procedures both internally and for our customers. This eliminated differences in opinions regarding procedures”

“Technical writers, who often don’t have technical knowledge, but have a good grasp of the English language, have been able to use Document360 seamlessly due to flexibility in keying in options.”

“Document360 helped our online knowledge base look like a clean, simple website with a search function and articles with photographs and links”

“Document360 made it very simple to create a logical, well-structured knowledge base that includes a list of topics, sub-topics and articles”

“Adopting Document360 has enabled us to handle customers with bigger issues better because emails and tickets with basic questions have almost stopped coming in”

“Document360 has helped Artegic AG create a good knowledge base, which has helped us provide quality support services to our external implementation partners and customers.”

“Document360 makes it easy for us to share our documentation resources across multiple products.”

“Document360 has helped us achieve our core philosophy of using Documentation as a marketing tool rather than just as a user guide.”

“With almost 30 writers on board, Document360’s workflow feature allows for a two-stage peer review process, so first-draft content does not have to be published temporarily before its corrected.”

“Document360 is a tool that really listens to its customers. It has the features that a growing documentation or knowledge base would require. The customer response team is also excellent.”