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Every team that made
every answer findable

Real knowledge bases from every industry we serve - what teams documented, what changed for their customers, and the numbers that came with it.

“Document360 not only allowed us to create content more easily from an author’s perspective but also interact with that content more easily from the staff’s perspective.”

Michelle Van Kolck

Global Specialist-Design Technology

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“If we see a new article garnering a lot of views, we go tell the concerned team that the project, feature or update they released is doing really well. We then pair it with Google Analytics to see how many searches it brings to the site.”

David Ingram

Senior Technical Writer

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“Document360 has transformed the way people at (Un)Common Logic are finding and requesting for new information. The number of requests for new information has now increased drastically.”

Richard Clark

Senior Technical Manager

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“Since adopting Document360, we have been adding 30% more articles to our knowledge base every quarter.”

Aarthi Kumar

Principal Knowledge Base Manager

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“We had problems before with people in several countries not being able to access the help center, but it's not a problem anymore. The rich analytics helps us see that it's being used there.”

Bryn Farnsworth

Technical and Scientific Writer

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“Using Document360 has definitely been a transformational part of our product marketing initiative.”

Riyya Ahmed

Senior Technical Writer & Product Marketing Manager

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“We are extremely happy with the solution. We have been getting feedback from both customers and employees on how much easier it is to use, how the search function works effectively, which makes finding information simple.”

Yoni Hubermann

Director of Customer Education

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“We are sure Document360 will be a game changer for us, with its search functionality and translation capabilities, in helping people access information quicker.”

Ben Anderson

Senior Technical Writer

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“Document360 has helped us achieve much operational efficiency simply because people know where to find specific information or documents”

Vijayakumar J

Manager of Product Management

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“Document360 has helped us empower customers to find the knowledge they need, instead of gatekeeping it. It is a game changer”

Raquel Heyman

Customer Experience Consultant

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