Pratiksha Ramkumar's Articles
Document360’s Year in Review: 2022
Jan 9, 2023 • Pratiksha Ramkumar
When we walked into 2022, we aimed to grow Document360 in all facets—features, customers, and user...
Feature Update: Full Portal Search
May 2, 2022 • Pratiksha Ramkumar
A knowledge base portal is a powerhouse of all the information that you store about your company. Se...
Feature Update: Shared articles and Cloned articles
Apr 22, 2022 • Pratiksha Ramkumar
Maintaining documentation is critical for every business. Organizing the documentation with articles...
Quarterly round-up: A look back into Q1 2022
Apr 4, 2022 • Pratiksha Ramkumar
2022 is a new year and a new beginning. We at Document360 kickstarted the year with great goals. The...
Feature Update: Home Page Builder in a Knowledge Base
Mar 29, 2022 • Pratiksha Ramkumar
The first impression is the best impression; we have heard this quote almost everywhere. Have we not...
Feature update: Recycle bin in a Knowledge base
Feb 1, 2022 • Pratiksha Ramkumar
Ever deleted an article by mistake in your knowledge base and felt silly You obviously have two opti...
Document360’s Year in Review: 2021
Jan 5, 2022 • Pratiksha Ramkumar
We hope you all had a great time during the Holiday Season. As we enter 2022, we thought to give you...
Importance of Page Not Found Analytics in your Knowledge Base
Nov 3, 2021 • Pratiksha Ramkumar
A link throwing an error is something that every one of us might have experienced in our daily onlin...
How to analyze knowledge base performance
Oct 29, 2021 • Pratiksha Ramkumar
For every business, analyzing the business performance is one of the most important activities. If y...
Quarterly round-up: A look back into Q3 2021
Sep 27, 2021 • Pratiksha Ramkumar
The world is changing rapidly and so are businesses. Businesses having a knowledge base perform so e...