Freshly brewed features:
This quarter, home page builder themes was one of our most exciting launches. With Document360’s home page builder, you can customize your knowledge base with unique themes for different versions and languages. Earlier, it was possible to choose only the default home page theme, but now you can access three different pre-built home page themes that can be applied easily. We then launched a full portal search feature, which offers a dedicated area for search across all project content including files, tags, and users. This feature helps you perform a combined search across all the versions and languages. Next is the feature explorer that we added in trial projects. This feature is to help the trial users explore and acquire product knowledge that encourages them to learn more about Document360. Lately, in March, we launched a new feature called Shared Article. This feature helps you display one article in multiple categories. These are also known as references.
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Other enhancements and improvements:
Enhancements and improvements are a great way to improve the customer experience. This quarter was nothing short of launching a significant number of minor features. A few of them are here:- Introduced the cloning of articles inside the project’s version and language
- Made infrastructure changes on the links status feature
- Introduced custom status indicator for articles and category pages
- Introduced LaTeX expression capability in the editor tools
- Worked on an enhancement for the top bar search feature
- Removed the change password API from the identity controller
- Added auto-translation option in bulk operations feature
- Provided page numbers, and heading tags in the table of content for exported PDF
- Implemented bulk select for team accounts and reader accounts
- Changed the Signup page workflow for mobile users
- And a lot more minor features, enhancements, improvements, and bug fixes.
Blogs and Podcasts:
Creating a world-class knowledge base requires a lot of learning and understanding of how different features perform, tips, tricks, and much more. To make sure you all are updated about our product features and various ways to make your knowledge base offer the best experience to your users, we keep on providing you with great content. We have come up with multiple blogs for you to consume, but here are some handpicked one’s for you:- Best Onboarding Practices for New Employees
- How to Write a Business Requirement Document
- Ultimate Guide to Write Instruction for User Manual
- Tina Klein Walsh on the fundamentals of producing high-quality technical documentation
- Shivam Gupta on the five-step formula on effective documentation
- Anil Hanagud on qualities and requirements to become a lead technical writer
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