Name: Knowledge Base Software
Brand: Document360
Rating: 4.7 (2500 reviews)

Features
Core Product

Portal
For Editors, Writers, and Reviewers

Site
For Customers and Employees

Widget
For SaaS Products and Websites

Industry Leading Features

Analytics

Dashboard

Workflow

SEO

Integrations

Business Glossary

Ticket Deflector

Drive

Platform API

Health Check Metrics

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Solutions
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Knowledge Base

Software Documentation

SOP

User Manual

API Documentation

by industry

SaaS
Documentation for your product

Manufacturing
Faster access, Better decisions

Healthcare
Provide better patient support

Financial Services
Reduce everyday operational risks

Education
Student & faculty knowledge sharing

IT & Consulting
Deliver faster client service
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Resources
Users & industry experts
Education
- Blog
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help & services
from our blog

Document360’s November Release With Federat...

In this dynamically transforming digital ecosystem, we can observ...

4 Mins Read

AI Tools to Create SOP: Key Features Reviewed...

Imagine this: Your company’s senior system administrator has ju...

13 Mins Read

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Enterprise
Pricing

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PT-BR
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Knowledge Management
Knowledge base Software
Technical Documentation
API Documentation
SOP
AI
SaaS
Customer Support
Best Practices
Product Updates
Product Engineering
Podcast

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Knowledge Management
Knowledge base Software
Technical Documentation
API Documentation
SOP
AI
SaaS
Customer Support
Best Practices
Product Updates
Product Engineering
Podcast

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17 Mins Read

Best Practices

Quality Assurance Guidelines: A Definitive Guide

Nov 27, 2024 • Jubina Prabhakaran

A high standard is not just a requirement for every field. Whether in …

Read post

5 Mins Read

Best Practices

Ideal Organizational Team Structure for Technical Writers

Sep 6, 2024 • Selvaraaju Murugesan

Technical writers are valuable as they create new knowledge for the company. If …

Read post

8 Mins Read

Best Practices

Step By Step Guide To Creating Employee Offboarding Procedure

Aug 22, 2024 • Pradeepa somasundaram

Offboarding an employee is a very sensitive process. One bad review of company …

Read post

8 Mins Read

Best Practices

How Does Automation Improve Documentation Challenges?

Aug 8, 2024 • Jubina Prabhakaran

Are you overwhelmed by all the paperwork and documentation challenges in your organization? …

Read post

12 Mins Read

Best Practices

10 Best AI tools for business in 2024 (To Drive Revenue ...

Mar 28, 2024 • Jubina Prabhakaran

The business world is becoming increasingly competitive, and business owners need that extra …

Read post

7 Mins Read

Best Practices

6 Key Tips for Successful Document Collaboration

Aug 29, 2023 • Document360 Team

As more and more companies and organizations have moved towards remote work, the …

Read post

5 Mins Read

Best Practices

5 Tips to Create Information Architecture for Technical Writing

Dec 26, 2022 • Kingson S

Information architecture (IA) can be challenging for a technical writer. There are many …

Read post

#1 rated knowledge base software among leading platforms

10 Mins Read

Best Practices

How to Create an Effective Product Onboarding Process

Apr 1, 2022 • Pradeepa somasundaram

Launching a new product is overwhelming. Figuring out how to start, who will …

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8 Mins Read

Best Practices

Best Onboarding Practices For New Employee

Mar 11, 2022 • Jubina Prabhakaran

Employees are an invaluable asset to your organization. A good onboarding will deepen …

Read post

12 Mins Read

Best Practices

Top 8 ECommerce Customer Service Best Practices to Follow

Feb 11, 2022 • Jubina Prabhakaran

No matter which platform you are running your eCommerce business, customer service is …

Read post

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Rating 4.7

(2500+)

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