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Product Update

April Product Release
Knowledge Base Security and Accessibility Improvements in Do...

Apr 30, 2026 Shobhana Settu

Document360’s April updates bring solutions that help you tackle the persistent challenges documentation …

March Product Release
Knowledge Base Automation: Custom Fields, SCIM Provisioning ...

Apr 3, 2026 Jenolin Johnson

There’s a particular kind of frustration that quietly builds as teams grow. Not …

MCP server
How MCP Servers Unlock Your Documentation for AI Assistants

Mar 30, 2026 Jenolin Johnson

Every technical writer knows what documentation tax is, even though it’s a cost …

SCIM
How SCIM Automates User Access in Document360 Knowledge Base

Mar 28, 2026 Sophia Prince

Imagine you are an IT administrator at a fast-growing organization, handling large teams. …

February 2026 Updates: Multi-user Workflow, Improved Tables ...

Mar 9, 2026 Jenolin Johnson

February may be the shortest month of the year, but it delivered meaningful …

Eddy AI Chat Bot
Introducing Eddy AI Chatbot: Turning Documentation into Seam...

Feb 5, 2026 Jenolin Johnson

Do you remember what it was like to try to train a chatbot …

Jan 2026 Release
Starting 2026 with Exciting New Features: January Release Up...

Feb 2, 2026 Janeera

January always arrives with a sense of possibility. A new year, new beginnings, …

2025 year in review
Document360’s 2025: Milestones, Moments, and Major Highlights

Jan 5, 2026 Jenolin Johnson

2025 for Document360 was definitely not just another year. It was the kind …

November 2025 Product Feature
Meet Document360’s Duplicate Content Detection: Clean Up Y...

Nov 26, 2025 Janeera

One of the biggest challenges faced by documentation teams today is maintaining content …

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