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Developers expect API references they can experiment with instantly. Documentation teams need faster ways to update content across thousands of articles. Readers increasingly move between documentation and AI assistants to get answers without losing context.
This release introduces a completely redesigned API Reference, expands Global Find & Replace across reusable content, gives teams greater control over PDF exports and knowledge base navigation, and adds new AI-powered actions that let readers take documentation directly into ChatGPT or Claude.
Here’s what’s new.
📝 TL;DR
The July release turns API documentation into an interactive workspace and cuts the manual work out of large-scale content updates.
- The redesigned API Reference introduces a three-pane layout and a rebuilt Try It! console with live schema validation, session variables, and in-console authentication for a smoother developer experience.
- Global Find & Replace now updates variables, snippets, glossary terms, hyperlinks, and article titles across your knowledge base from a single place.
- PDF exports are now more flexible, allowing you to reorder the table of contents, content, glossary terms, and version history to match how readers consume documentation.
- Readers can instantly open any article in ChatGPT or Claude, or copy it as Markdown, directly from the More Options menu.
A Completely Reimagined API Documentation Experience
API documentation should help developers understand an endpoint and test it immediately. Too often, however, API references force readers to jump between documentation, API clients, authentication tools, and external notes just to make a single request.
The redesigned API Reference in Document360 brings everything together in one place.
Built around an entirely new three-pane layout, the experience allows developers to browse endpoints, understand request and response details, and interact with live APIs without leaving the documentation.
The rebuilt Try It! Console gives complete control over parameters, headers, query strings, and request bodies while displaying live responses directly beside the documentation.
The console actively validates request payloads against the endpoint schema as users type, helping developers catch mistakes before requests are sent.
Readers can also:
- Save reusable session variables and use them across multiple endpoints
- Authenticate directly inside the console for secured APIs
- Test requests without constantly re-entering credentials
- Ask Eddy AI questions about any endpoint without leaving the API reference
Instead of treating API documentation as static reference material, Document360 now turns it into an interactive developer workspace where learning, testing, and troubleshooting happen together.
💡Tip
Reusable session variables allow developers to define values like API keys, authentication tokens, or IDs once and use them across multiple endpoints.
Smarter Global Find and Replace
Product names appear inside articles, variables, glossary terms, snippets, hyperlinks, and titles. A simple rebrand or terminology update can quickly become hundreds of manual edits spread throughout the knowledge base.
The enhanced Global Find & Replace eliminates that repetitive work.
Searches now extend beyond article content to include:
- Variables
- Snippets
- Glossary definitions
- Hyperlink text
- Hyperlink URLs
- Article titles
You can also narrow searches using workspace and category filters, making it easy to update only the content that matters.
Whether you’re replacing product terminology, updating documentation links, or correcting company-wide naming conventions, a task that once required hours of manual editing can now be completed in minutes.
Rearrange sections in PDF Exports
Every organization structures documentation differently.
Some readers prefer the table of contents before everything else. Others want legal information at the end. Until now, exported PDFs followed a fixed sequence regardless of the document’s purpose.
Document360 now lets you decide how exported documents are organized.
You can reorder:
- Table of Contents
- Content
- Terms & Conditions
- Version History
The Cover Page and End Page remain fixed to preserve a consistent, professional layout while allowing the rest of the document to follow the structure that best suits your audience.
Whether you’re generating customer guides, compliance documents, or internal manuals, exported PDFs now match the way your readers actually consume information.
See how Document360’s latest release simplifies documentation workflows
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AI actions in the article more options menu
Documentation increasingly serves as the starting point for conversations with AI assistants.
After reading an article, users often copy sections into ChatGPT or Claude to ask follow-up questions, generate summaries, or better understand technical concepts.
Document360 now makes that flow effortless.
Articles now include four new actions inside the More Options menu:
- Copy Page
- View as Markdown
- Open in ChatGPT
- Open in Claude
Copy Page instantly copies the article as Markdown, while View as Markdown opens a clean text version in a new tab.
The new “Open in ChatGPT” and “Open in Claude” actions launch the article directly inside the selected AI assistant, allowing readers to continue learning without manually copying and formatting content.
Whether readers want explanations, summaries, or implementation guidance, documentation now moves straight into their preferred AI workflow.
Organize your Knowledge Base with Category Grouping
As documentation grows, navigation often becomes just as important as the content itself.
When knowledge bases contain dozens of top-level categories, readers frequently need multiple clicks just to discover where information lives.
The new Category Grouping option improves that browsing experience.
Top-level categories can now serve as group headers that remain permanently expanded, immediately revealing every subcategory and article beneath them.
Instead of drilling into each section individually, readers gain a complete view of your documentation structure the moment they arrive.
This makes large documentation portals significantly easier to explore while helping readers locate information faster.
Other Improvements
This release also includes the new Widget 2.0 embedding architecture, with an option to test and migrate. Customers should have received an email outlining the required technical changes and migration timeline to ensure a smooth transition. This release also includes improved hyperlink replacement capabilities, userType attribute support for SCIM provisioning, along with several usability, accessibility, performance, and platform improvements.
Wrapping Up
Every feature in this release solves the same underlying problem: documentation that makes readers work harder than they should, jumping between tools to test an API, editing the same term in hundreds of articles by hand, or copy-pasting content into ChatGPT because the docs couldn’t send it there directly.
If you only try one thing from this release, open your API Reference and run a real request through the new Try It! console. It’s the fastest way to feel the difference between reading about an endpoint and actually testing it.
If you’re sitting on a backlog of terminology updates or a pending rebrand, that’s the second place to look, run it through the enhanced Global Find & Replace and see how much of that “hours of manual editing” disappears in one pass.
