Category: Product Update
Last updated on Jun 27, 2022
A knowledge base portal is a powerhouse of all the information that you store about your company. Searching for specific information here is a bit tricky, being a writer. It might be time-consuming for you when you want to identify a particular article, an image, or a video.
You might also wonder if it is possible to do a search that can go beyond different versions and languages in your knowledge base portal. What you just read is possible with a Full Portal Search feature on your Document360’s portal. Full Portal Search is a dedicated feature for writers and content writers in the Document360’s knowledge base portal. With a full portal search in your knowledge base portal, you can:
We are here with the updated version of the search feature called the Full Portal Search. This feature plays a dedicated role in your knowledge base to search anything in your entire project content, files, tags, user, etc.
The Full Portal Feature can be accessed in your knowledge base portal by clicking the search icon in the main menu. Here are the three simple steps to access your full portal search:
You can find up to 5 results under each module using the full portal search, like articles, categories, and settings. There are 5 sub-modules and one combined module in the full portal search, namely articles, drive files, users and groups, tags, and settings search. Let us have a look at the dedicated module for each.
The best part is reviewing the article or category content by clicking on the preview blade option. You can click on the expanded view option to check if that is the content you are looking for.
An intuitive knowledge base software to easily add your content and integrate it with any application. Give Document360 a try!GET STARTED
Filters are a great option to narrow down your search. As it is a full portal search feature, narrowing down your search will create a better experience and will save time as well. You can find six filter options in your knowledge base; they are version or language, visibility, status, contributors, tags, and updated dates. Based on your preferences, you can select the filter options and click the drop-down to find what you are looking for.
For all the filters that you apply, once selected by ticking on the checkbox, you can select the apply option to apply the filter, and just in case you want to clear any filter, you can select clear all and filter it based on your preference.
Topbar search: The standard search is available at the top of the knowledge base, where you can perform the full portal search. If you are a team member, you can access the topbar to perform a search across the knowledge base. All you need to do is type in the keyword, and you can see the results getting populated in the dropdown. The search is prioritised based on the version you perform your search. Once you hit the Enter button, the Full Portal Search page appears with more results.
Full portal search is one of the most useful features in your knowledge base, which helps you with instant search results across the entire knowledge base. Having a combined search on all projects and versions or narrowing down your search based on what you are looking for is a feather in its cap. You can save time and work efficiently with your knowledge with such effective features in hand. To try it out, sign up for a trial version here.
Schedule a demo with one of our experts to take a deeper dive into Document360Book A Demo