Try for free Book a demo

Document360 – Smart alternative to Wix Answers

Document360 gives you all the features you need to drive a Self-service Knowledge base for your teams and customers.

Try now for free!

No credit card required, cancel any time.

G2 Badges

Trusted by global brands

  • McDonald's
  • vmware
  • Virgin Red
  • Access
  • Ticketmaster
  • Daikin
  • BVB
  • NHS
  • Insider
  • Whatfix
  • Payoneer
  • Cascade
  • Panaya

Document360 VS Wix

Worried about Wix answers facing out their Knowledge management solution? Here’s why you should Switch to Document360.

Features Wix Answers
Ticket deflection ×
Private hosting ×
API platform ×
Sandbox Built-in(add-on) ×
API Documentation Add-on ×
Editor Markdown and WYSIWYG WYSIWYG
Search AI-powered Limited
Customization Advanced Limited
Notification Certain Cluttered
Analytics Both project and article level Article level
Get Started

Why Companies choose Document360

Document360 enables you to streamline end-to-end Document editing, collaboration, sharing and securing your compliance and other critical information.


Document360 includes a smart search engine that makes it easy for customers to find answers It uses advanced algorithms to provide relevant results.

In-app Assistance

Document360 provides customizable article widgets that can be embedded on a website. Allowing users to access knowledge base articles without leaving the page.


Users can select between Markdown and WYSIWYG editor. The user-friendly editor offers a range for features for editing and formatting.


Document360 allows you to create hierarchical categories and subcategories to organize your content and make it easier for users to navigate.


Document360 integrates with a wide range of other tools, including Salesforce, Intercom, and Slack, to provide a seamless customer support experience.


Document360 provides detailed analytics to help you track how users are interacting with your knowledge base, including the most popular articles.

Trusted by thousands of users in over 100+ countries

  • Software Reviews
  • Source Forge
  • Software Reviews
  • Source Forge
  • G2 Leader
  • G2 High Performer
  • Crozdesk
  • Software Advice Customer Support
  • Finance Online

Start creating your knowledge base today!

No credit card Easy setup
Try for free

Get a Personalized Demo

Our experts help to solve your knowledge management challenges.

Book a Demo