Jun 5, 2018 • Catherine Heath
In this post, we’ll do a detailed tear down and comparison of eight top knowl...
May 23, 2018 • Catherine Heath
Introduction In this post, we’ll do a tear down of Hubspot’s knowledge bas...
May 15, 2018 • Catherine Heath
2018 marked the sixth year of Write the Docs Portland conference, which is an...
May 1, 2018 • Catherine Heath
In this post, we’re going to do a tear down of the Stripe's knowledge base St...
Apr 16, 2018 • Catherine Heath
Should we purchase a SaaS knowledge base or develop our own solution in-house M...
Mar 30, 2018 • Catherine Heath
Knowledge bases are well-known for their potential to help businesses realize s...
Mar 20, 2018 • Catherine Heath
1 The importance of knowledge base SEO Many companies have enthusiastically ...
Feb 28, 2018 • Catherine Heath
You create awesome blogs, videos, guides and podcasts to help customers underst...
Feb 22, 2018 • Catherine Heath
Providing your SaaS product customers with self-service support means that youâ...