Jenolin Johnson's Articles
Knowledge Base Automation: Custom Fields, SCIM Provisioning ...
Apr 3, 2026 • Jenolin Johnson
There's a particular kind of frustration that quietly builds as teams grow. Not the loud, urgent kin...
How MCP Servers Unlock Your Documentation for AI Assistants
Mar 30, 2026 • Jenolin Johnson
Every technical writer knows what documentation tax is, even though it's a cost that every team has ...
February 2026 Updates: Multi-user Workflow, Improved Tables ...
Mar 9, 2026 • Jenolin Johnson
February may be the shortest month of the year, but it delivered meaningful improvements where they ...
Introducing Eddy AI Chatbot: Turning Documentation into Seam...
Feb 5, 2026 • Jenolin Johnson
Do you remember what it was like to try to train a chatbot within a limited environment Sharing the ...
Document360’s 2025: Milestones, Moments, and Major Highlights
Jan 5, 2026 • Jenolin Johnson
2025 for Document360 was definitely not just another year. It was the kind of year where you look ba...
Confluence to Document360 Migration Guide | End-to-End Process
Dec 3, 2025 • Jenolin Johnson
Planning to migrate from Confluence to Document360 You've landed on the right page. Making the switc...
What Is a Culture First Employee Handbook and Why It Matters
May 9, 2025 • Jenolin Johnson
What’s something in your company that can’t be replicated It’s so valuable that some businesse...
The Ultimate Guide to Workflow Optimization for Business Suc...
Feb 27, 2025 • Jenolin Johnson
The Ultimate Guide to Workflow Optimization for Business Success What do you expect when you employ...
How to Digitize Paper Manuals in Your Organization
Dec 11, 2024 • Jenolin Johnson
Every organization needs an internal digital manual for users. Gone are the days of paper manuals wh...
Top 6 Trainual Alternatives
Nov 5, 2024 • Jenolin Johnson
As your organization grows, you will likely have knowledge that you wish to impart to your employees...