User Manual
Empower users to get the most out of your product, service, or application with comprehensive, easy-to-navigate user manuals. Reduce friction and boost satisfaction with easy to search user manuals.
Chosen by industry leaders worldwide
Help your users easily navigate and troubleshoot any software issue with detailed user guides, instruction guides, and glossaries to save time and avoid the hassle of contacting support.
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With detailed manuals, guide your users seamlessly through setting up, operating, and maintaining your product. With all the essential information in place, ensure your users can confidently and safely get the most out of your product.
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Easily convert your current manuals from Word or PDF files to online manuals. Additionally, you have the option to convert your online manuals to PDFs, guaranteeing accessibility in various formats.
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With our advanced AI search functionality, your users can locate specific information quickly, find precise answers effortlessly, and ensure swift navigation through extensive content without frustration.
With workflow, you can simplify the way you create and update user manuals. Manage tasks, set deadlines, and assign responsibilities to ensure that every step of the manual creation process is efficient and organized.
Develop clear, hierarchical structures for various product types to ensure intuitive navigation and improved searchability. Easily update and customize content to boost user experience, making your documentation both impactful and efficient.
Our automatic translation with human touch makes it easy for you to translate manuals into different languages for global reach.
Provide your users with the flexibility to access your user manuals offline with the Export to PDF feature. This functionality allows you to convert your comprehensive online manuals into easily accessible PDF documents, perfect for printing and shipping.
Document360 has helped us empower customers to find the knowledge they need, instead of gatekeeping it. It is a game changer. Once we upload an article regarding a specific issue, we see support tickets regarding that issue decreasing by 20%-30%.
Raquel Heyman | Customer Experience Consultant, Prerender
Compared to previous tools, SysAid is reaping lots of productivity gains as Document360 enables them to publish knowledge base articles faster. Document360’s robust analytics help SysAid swiftly respond to customer feedback, aligning with our customer-centric values.
Rachel | Product Manager, SysAid
Earlier customer calls would run longer because even the basics had to be explained to them and we often had to wait online till they tried our solution and it worked. Document360 has helped ease the load on our customer support team because customers are now enabled to handle issues themselves.
Michal Petrák | Communications and PR Manager, Comgate
Top choice on G2, Capterra, and beyond…
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