Selvaraaju Murugesan's Articles
AI Documentation Trends Every Team Must Prepare for in 2026
Nov 30, 2025 • Selvaraaju Murugesan
By 2025, the companies that succeeded were the ones that treated documentation as an adaptive system...
Importance of LLM Observability for Chatbots and AI agents
Oct 1, 2025 • Selvaraaju Murugesan
Chatbots powered by GenAI technologies are increasingly prominent in many documentation platforms. C...
Using MCP Server for Technical Writer’s Productivity
Aug 8, 2025 • Selvaraaju Murugesan
Anthropic developed the Model Context Protocol (MCP) to enable AI agents to interact with one anothe...
Analysis of Text Embedding Model
Jul 18, 2025 • Selvaraaju Murugesan
Text embeddings are models that convert texts into floating-point numbers. Text embeddings play a pi...
Is Product Knowledge Still Relevant for Customers in the Gen...
Jun 16, 2025 • Selvaraaju Murugesan
Even since the software shipped, it has always been accompanied by documentation to help the custome...
Why Did We Switch to MongoDB Hybrid Search?
Jun 13, 2025 • Selvaraaju Murugesan
In 2023, we launched the Eddy AI chatbot during our 2.0 launch. The Eddy AI chatbot uses the Retriev...
Role of LLMs.txt in the GenAI World
May 19, 2025 • Selvaraaju Murugesan
The rise of Large Language Model-powered search engines is getting popular. Millions of users use to...
European Union Artificial Intelligence Act (EU AI Act): Impa...
Feb 21, 2025 • Selvaraaju Murugesan
The European Union Artificial Intelligence Act is a risk-based regulation introduced by the European...
How We Security Hardened Our Eddy Chatbot?
Jan 22, 2025 • Selvaraaju Murugesan
As organizations are harnessing the power of GenAI, we introduced Eddy, our AI assistant in October ...
Data Analytics Skills for Technical Writers
Nov 4, 2024 • Selvaraaju Murugesan
Introduction Writing is a basic skill that technical writers have strong expertise in. Technical wr...