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✒️ Document360 Blog

Document360 news, latest updates, best practices, market research, and expert insights on product/SaaS documentation and knowledge base management.

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FreshChat

Oct 19, 2023 • Vijayaraj Veluchamy

Enhance support with FreshChat’s messaging and Document360’s knowledge integration. Link Document360 with FreshChat for instant article access, boosting support quality and efficiency. Integrate and empower support agents to pull up Document360 articles within FreshChat, ensuring quick and accurate responses. App highlights Real-time messaging Quick knowledge retrieval Improved support efficiency Modernize user engagement and communication in […]

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Olark

Oct 19, 2023 • Vijayaraj Veluchamy

Augment customer support with Olark’s real-time chat and Document360’s informational articles. Connect Document360 with Olark for an enriched support experience, offering immediate article suggestions. By integrating Olark with Document360, support agents benefit from on-the-spot article references, boosting customer satisfaction. App highlights Live customer support Integrated knowledge access Enhanced user experience Elevate user engagement and responsiveness […]

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Gorgias

Oct 19, 2023 • Vijayaraj Veluchamy

Boost support efficacy with Gorgias’ AI-powered chat and Document360’s resourceful knowledge. Link Document360 to Gorgias for instant knowledge, elevating support precision and customer engagement. Through integration, enable Gorgias to pull real-time data and suggestions from Document360, enhancing the support experience. App highlights AI-enhanced support Instant article access Boosted customer satisfaction Enhance support operations, delivering exceptional […]

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Crisp

Oct 19, 2023 • Vijayaraj Veluchamy

Empower your support team with Crisp’s interactive chat and Document360’s comprehensive knowledge base. Combine Document360 with Crisp for fast article access, boosting response speed and user experience. Integrate for a unified interface where support agents access Document360 articles within Crisp, ensuring efficient and informed customer interactions. App highlights Instant messaging Knowledge base integration Improved response […]

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LiveChat

Oct 19, 2023 • Vijayaraj Veluchamy

Boost support with LiveChat and Document360 integration for instant messaging and knowledge access. Link Document360 with LiveChat for quick article access, improving support and satisfaction. Enable seamless support by integrating LiveChat with Document360, providing real-time article suggestions for quicker issue resolution. App highlights Real-time support Integrated knowledge base Enhanced user engagement Boost support with real-time […]

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