Pradeepa somasundaram, Author at Document360

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Pradeepa somasundaram

Author

Apr 30, 2023 - 15 Mins Read

How to Improve an Internal Processes in an Organization

An internal process is an integral part of your company’s foundation. Continuous improvement of your in...

Standard Operating Procedures Pradeepa somasundaram

Apr 3, 2023 - 12 Mins Read

Top 6 SwaggerHub Alternatives in 2023

Good documentation is crucial if you’re a team that’s developing an API. APIs are aimed at users who ...

API Documentation Pradeepa somasundaram

Mar 30, 2023 - 12 Mins Read

What is Product Adoption with Metrics & KPI to Track

You've got to start with the customer experience and work back toward the technology - not the other way ...

Customer Support Pradeepa somasundaram

Mar 29, 2023 - 15 Mins Read

What’s Customer Education in SaaS? Best P...

Worried your customers don’t know your product the way you want them to Your concerns are rightly plac...

SaaS Pradeepa somasundaram

Mar 1, 2023 - 12 Mins Read

Top 6 Paligo alternatives for 2023

Managing content is an important concern for organizations that are invested in technical writing. Someti...

Technical Documentation Pradeepa somasundaram

Feb 28, 2023 - 15 Mins Read

The Ultimate Guide to Creating Customer Service...

How many times have you come across unrealistic customers Maybe several times. The reason why you encoun...

Customer Support Pradeepa somasundaram

Feb 1, 2023 - 11 Mins Read

Best Alternative to Wix Answers Knowledge Management

If you’re like many companies with a large body of knowledge to handle, you might be looking for a Know...

Knowledge Management Pradeepa somasundaram

Document360 helps your team to create, collaborate and publish a public or internal self-service knowledge base for your software with ease.

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Jan 30, 2023 - 15 Mins Read

Ultimate Guide To Create Customer Service Train...

Did you know that only one bad customer service experience is enough to compel 80% of consumers to reach ...

Customer Support Pradeepa somasundaram

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