⚡ How-to videos
Master your Document360 knowledge base with our comprehensive, short, and easy tutorials. Our videos help you understand and effectively utilize each feature in Document360.
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How to enable knowledge base site security
We at Document360 offer robust knowledge base site security. So only authorized users can access the...
Feature Update: What’s New in Categor...
At Document360, we have enhanced our category management feature for better user experience. Categor...
How to enable Knowledge base portal security
We at Document360 understand the importance of data security. With our robust system of data safegua...
Setting up knowledge base notifications on ...
Document360 helps you monitor and track important activities happening in your knowledge base throug...
Feature Update: Custom Domain Mapping for K...
A custom domain is a unique label of your brand or company connected to a website's IP address. User...
Set up localization for your knowledge base
When you have a global clientele for your business, having a localized language knowledge base would...
Feature Update: What’s New in Article...
Article redirect rules allow you to edit existing URLs without breaking links. It comes in handy whe...
How to create a self-service knowledge base...
Self-service documents are the most flexible way of help that you can provide to your customers. Tha...
How to get customer feedback of your knowle...
Many organizations around the world use Microsoft Teams for Team Communication. When it comes to onl...
How to utilise search functionality in the ...
The Full Portal Search feature in Document360 knowledge base portal acts as a dedicated location for...