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Capture user attention using smart bar in your knowledge base

Document360’s Smart bar feature allows you to display a banner/bar of info messages overlaying the knowledge base at site level, project level, and language level based on certain conditions. You can apply a set of rules on the visibility of the smart bar based on:

• Query Parameter
• IP Address
• Browser
• Device
• Project
• Language

𝐇𝐨𝐰 𝐭𝐨 𝐚𝐝𝐝 𝐬𝐦𝐚𝐫𝐭 𝐛𝐚𝐫:

1. Click on the Settings menu, under Knowledge base site select the Smart Bars option

2. You can see the page with the list of smart bars (if already added) in the Smart bar overview page

3. Click on the Add smart bar button and a right-side blade window appears

4. In the Name field type in a name for your smart bar (This name will not appear in the actual smart bar)

5. On the right you can see the Status toggle which basically turns on/off the smart bar in your knowledge base

6. In the Content section, add the text you want to display in your smart bar. You can use the basic text formatting (Bold, Italic, Underline) in your message. You can also add hyperlinks to your messages

7. Using the toggle in the content section you can choose if you want your smart bar to be Global or Language-specific

8. In the Bar position drop-down, you can select from the 4 predefined smart bar positions (Site top, Site bottom, Article top, and Article bottom)

9. In the Bar styles you can select the colour theme of the smart bar

𝐑𝐞𝐚𝐝 𝐌𝐨𝐫𝐞: Smart Bars

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