Online Documentation is the process of creating and storing information digitally, making it easily accessible from anywhere via a computer, tablet, or smartphone. Because of its dynamic nature, it can be updated, expanded, or modified without reprinting or distributing physical copies. It is easily accessible, cost-effective, searchable, better for user experience, and allows businesses to respond to user feedback quickly. A few examples of online documentation include user guides, API documentation, FAQs, and more.
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