Jubina Prabhakaran, Author at Document360

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Jubina Prabhakaran

Author

Mar 28, 2023 - 12 Mins Read

External Documentation: Best Practices, Tips & Example

Customers expect immediate access to information about products and services in today's fast-paced digita...

Knowledge Base Software Jubina Prabhakaran

Feb 23, 2023 - 13 Mins Read

7 Essential Knowledge Management Metrics and Ho...

The COVID-19 pandemic has had a significant impact on businesses worldwide, and it has forced many compan...

Knowledge Management Jubina Prabhakaran

Jan 30, 2023 - 12 Mins Read

7 Knowledge Management Challenges and Solutions

When an employee has a question, do you make that answer easy to find, or are they left scratching their ...

Knowledge Management Jubina Prabhakaran

Jan 28, 2023 - 15 Mins Read

How to Create an Operation & Maintenance Manual

Every organization that involves the operation of systems or equipment needs a document that provides det...

Standard Operating Procedures Jubina Prabhakaran

Jan 23, 2023 - 10 Mins Read

Implicit Knowledge: What It Is, Benefits, How T...

No business wants to constantly deal with duplication of efforts and wastage of available resources due t...

Knowledge Management Jubina Prabhakaran

Dec 29, 2022 - 10 Mins Read

Things You Should Be Aware While Creating Onboa...

“A positive onboarding process for new employees can increase new recruit retention by 82%.” What do...

Knowledge Base Software Jubina Prabhakaran

Dec 20, 2022 - 17 Mins Read

100+ Customer Service Statistics You Should Know

Are we customer-centric yet If you notice a drop in customer satisfaction rate or an increase in the chu...

Customer Support Jubina Prabhakaran

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Nov 30, 2022 - 11 Mins Read

Knowledge Management Portal: Ultimate Guide wit...

Are you considering implementing a knowledge management portal but don’t know where to start This guide...

Knowledge Management Jubina Prabhakaran

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