Pradeepa somasundaram's Articles
How an internal knowledge base can fix disrupted communication
Feb 13, 2021 • Pradeepa somasundaram
While many businesses are aware of the benefits of a customer-facing knowledge base and how much it ...
Earn the Everlasting Trust of your Customers with a Self-Ser...
Apr 10, 2020 • Pradeepa somasundaram
Trust is that feeling you get when the takeaway service you’ve been ordering from for years delive...
Top 10 Must-Attend International SaaS Conferences in 2020 an...
Jan 22, 2020 • Pradeepa somasundaram
The Global SaaS estimated to be worth $130 billion in 2020. In the wake of the success of companies ...
Recap of 2019 — Document360
Jan 3, 2020 • Pradeepa somasundaram
Can it really be December already It’s hard to believe that Christmas is only a week away from tod...
Top Email Software to Advance Your Customers’ Knowledge Base
Dec 19, 2019 • Pradeepa somasundaram
Growing a business online is a challenge that requires nurturing overtime to garner leads who stick ...
10 Help Center Design Examples
Nov 29, 2019 • Pradeepa somasundaram
Want to build a great Help Center for your product or service Or want to improve on the current one ...
Need Help? Sort it with the In-App assistance
Nov 1, 2019 • Pradeepa somasundaram
Document360 has a variety of user-friendly support features to make sure that your prospect/ custome...
SaaStock 2019 recap: 7 steps to stand out Success
Oct 21, 2019 • Pradeepa somasundaram
SaaStock'19 experience is an archival piece to share with the community. As expected the conference ...
Zoho Knowledge Base Software Alternatives You Should Consider
Sep 27, 2019 • Pradeepa somasundaram
If you’re reading this, you are most likely familiar with Zoho or some of its products. Zoho is a...
Complete Attendee Guide to SaaStock2019,Dublin
Sep 26, 2019 • Pradeepa somasundaram
SaaStock is a three-day conference and it is Europe’s top B2B SaaS event which focuses on the busi...